Benefits:- Eligible for Health, Dental and Vision Insurance.
- Company paid Life Insurance.
- Company Vehicle provided.
- Eligible for 401K.
- PTO (Paid time off)
- Sponsorship of Industry Certifications.
Supplemental Pay:Salary: $85,000 - $97,000 per year, depending on experience.
Job DescriptionThis is a field facing operations leadership position - hands-on, fast-paced, and accountable. You'll own oversite for route performance, crew execution, and client retention across a large commercial landscape maintenance portfolio in South Florida.
6-8 managers direct reporting to you
120 field staff under your oversight
Multi-site commercial portfolio
The right person can walk a route, spot the problems such as quality issues, hour overruns, density gaps, and build a corrective action plan the same week. You lead through your account managers, not around them. And when a client has a need, you see it as an opportunity.
Essential FunctionsYou will perform a wide variety of landscape maintenance functions related to the daily performance of contracted services. This includes:
- Route optimization and labor control - Develop, monitor, and continuously improve route structures. Track production rates, identify job-hour slippage and operational bottlenecks, and implement corrective action fast. Budget compliance isn't negotiable.
- Team leadership and accountability - Manage 6-8 account managers and approximately 120 field staff. Set clear execution standards, conduct quality audits, develop crew leaders, and hold your team accountable to outcomes, not just effort.
- Client retention and relationship management - Stay ahead of issues before clients have to raise them. Keep communication proactive and protect the portfolio. When retention is at risk, you're the one who fixes it.
- Ancillary revenue - Identify and close enhancement, irrigation, and arborcare opportunities. You know the properties. Use that knowledge to drive additional revenue through your account managers for the business.
- Financial and administrative oversight - Manage gross margins, labor forecasting, equipment utilization, and payroll reporting in collaboration with the General Manager.
- Training and development - Develop and implement structured training and advancement programs for crew members and leaders. Build the team below you, not just manage it.
Job Requirements - 5+ years of progressive leadership in commercial landscape maintenance operations - not just field experience, actual management
- Proven track record in route planning, logistical optimization, and managing crew production rates
- Ability to diagnose field problems and follow through with corrective action - not just identify them
- Strong working knowledge of South Florida plant materials, turfgrasses, palms, and local horticultural practices
- Comfortable with enhancement, irrigation, and arbor care sales
- Fluent in English and Spanish - preferred for effective crew communication
- Proficient in Microsoft Office and familiar with landscape management software or ERP/routing tools
- Ability to accurately forecast labor, materials, and equipment needs
- Valid Driver's License with a clean record; able to commute to the Medley/Doral area daily
Physical Requirements:- Must be able to work in and around various landscaping settings including direct contact with various plant and landscaping materials and exposure to various dust, noise, and weather conditions.
- Ability to lift and/or move up to 50 pounds.
To be considered for this position:- Candidate must be authorized to work in the United States.
- Must pass a pre-employment screening including background check and drug test.
- Must have Valid Driver's License and clean driving record.
You can apply online and also Mondays, Wednesdays and Fridays from 9:00 am - 1:00 pm at our office located at 7500 NW 74th Ave. Medley, FL 33166 or contact us at [redacted] for more information.**SFM Services is a drug-free workplace and equal opportunity employer** 
