Patient First

Laboratory Supervisor

Patient First$82K — $91K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum High School diploma with specialized degree in lab science or related field preferred.
  • 1+ years of supervisory experience; hands-on lab experience required.
  • Thorough knowledge of medical technology and laboratory testing principles required.
  • Strong mathematical skills for data analysis and result conversion.
  • Ability to perform under pressure and prioritize numerous tasks effectively.
  • CPR certification and ability to meet physical demands of the job.

Responsibilities

  • Monitor test analyses and ensure adherence to performance standards.
  • Take corrective actions when lab systems deviate from established specifications.
  • Assist healthcare professionals in patient care and treatment procedures.
  • Supervise lab personnel and ensure compliance with quality standards and regulations.
  • Manage staffing schedules and conduct training for lab personnel.
  • Evaluate competency and performance of testing staff regularly.
  • Maintain laboratory records and oversee inventory management.

Benefits

  • Comprehensive health, dental, and vision insurance for employees and dependents.
  • Disability, life, and long-term care insurance options.
  • Retirement plan with employer match, flexible spending accounts, and employee assistance program.
  • Generous paid annual leave and volunteer time off policies.
  • Overtime and holiday pay with further compensation for holidays worked.
  • Employee discounts for medical treatment at Patient First locations.
  • Various bonuses for recruitment, performance, and weekend work.
Full Job Description

The responsibilities of this job include, but are not limited to the following:

  • Monitoring test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained and reporting any problem or concerns to the assigned Technical Consultant or designee;
  • Ensuring that all remedial actions are taken whenever test systems deviate from the laboratory’s established performance specifications and reporting any problem to the assigned Technical Consultant;
  • Assuring that proficiency testing is performed within the appropriate time frame;
  • Assisting Physicians, Extenders, and Nurses with patient treatment and care including locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ problems, and preparing patients for physicals and medical treatment by Physicians, Extenders, and Nurses;
  • Handling Physician, Extender, and Nurse requests with respect and in a timely manner.
  • Supervising all lab personnel to ensure that each position’s responsibilities are carried out, that work meets quality standards, and policies, regulations, and procedures are followed;
  • Ensuring that patient test results are not reported unless the test systems are properly functioning and reporting any test system problem to the assigned Technical Consultant;
  • Submitting monthly staffing schedules for all lab personnel; approving payroll for lab personnel in a timely manner; and providing all lab orientation and in-service training to all testing personnel;
  • Assisting in interviewing lab candidates;
  • Assisting in on-site training of lab personnel and functioning as an administrator and working as a Lab Technologist/Technician at least two days per week;
  • Evaluating and documenting the competency of all testing personnel;
  • Evaluating all lab personnel at 6 and 12 months the first year of employment and annually or as needed, thereafter;
  • Assisting lab personnel in person or by telephone to resolve technical problems while testing is performed;
  • Maintaining records of laboratory tests for two years;
  • Implementing safety regulations as directed;
  • Reviewing lab inventory data and notifying the DMS when adjustments are needed with inventory control;
  • Ensuring lab personnel understand all new and revised policies and procedures;
  • Working with fellow employees and externs during on-the-job training;
  • Ensuring all Charge Change and Courtesy write-offs are forwarded daily to the Administrative Services department;
  • Demonstrate proficiency in using the medical record system;
  • Maintaining a clean work area by performing biological cleanup in accordance with OSHA Guidelines and completing other maintenance assignments as directed. Receiving and storing ordered supplies;
  • Being available as needed, as breaks and mealtimes may be interrupted at any time for patient care and to maintain center operations;
  • Attending staff meetings as directed;
  • Fostering teamwork in a positive and professional atmosphere;
  • Willing to work at any center due to staffing, a center emergency, or a reduction of work;
  • Operating, maintaining, and using medical and office equipment as trained;
  • Completing other duties as directed.

Minimum education and professional requirements include, but are not limited to, the following:

  • Employee must be 18 years of age or older;
  • Minimum typing experience required;
  • At least one year of supervisory experience preferred;
  • Employee must be a High School graduate (or equivalent) and must meet one of the following requirements:
    • Incumbent located in Maryland or Virginia must hold an associate degree in laboratory science or medical laboratory technology and have two years training/experience; or a bachelor’s degree in medical technology or chemical, physical, or biological science and one year training/experience;
  • Must have a thorough knowledge of Medical Technology principles, concepts, and methodologies sufficient to perform a broad range of testing. Knowledge of mathematical and statistical methods sufficient to calculate and convert analytical data to test results is required;
  • Knowledge and skill sufficient to use and maintain laboratory instrumentation;
  • Knowledge of related disciplines to integrate and correlate test results with other laboratory data and clinical information;
  • Must be able to produce reliable quality laboratory results under stressful conditions;
  • Must be able to perform CPR and update certification as needed;
  • Must be able to hear pages, bells, and phone system;
  • Must be able to sit, stand, and walk for long periods of time (possibly four to seven hours at a time);
  • Must be able to lift moderate to heavy items (20-50 lbs.);
  • Excellent visual, verbal, written, and typed communications required;
  • Ability to prioritize and manage numerous tasks at one time;
  • Responsible for understanding and performing work as a Technologist/Technician as outlined in the Lab Technologist/Technician job description;
  • Must provide the highest quality medical care and professionalism.

Salary Range: $39.50 - $44.00, depending on experience.

Benefits and Other Compensation:

• Health, Dental and Vision insurance for employees and dependents

• Disability, Life and Long Term care insurance

• Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)

• Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank

• Overtime Pay, Holiday Pay, Double time compensation for all holidays worked

• Discounted medical treatment at any Patient First location for employees and immediate family

• Bonuses include:

- Recruitment bonus

- Patient Care Performance bonus  (center employees only)

- Weekend bonus (center employees only)

About Patient First

Patient First is a chain of urgent care centers and primary care practices in the United States. The company was founded in 1981 and is headquartered in Glen Allen, Virginia. Patient First provides a range of medical services, including urgent care, primary care, occupational health, and travel medicine. The company operates more than 70 centers in Virginia, Maryland, Pennsylvania, and New Jersey. Patient First is known for its unique approach to healthcare, which emphasizes convenience, affordability, and quality. The company is committed to providing patients with fast, friendly, and professional medical care, and has earned a reputation as a trusted provider of healthcare services in the communities it serves.
Learn more about Patient First
Size
7,000 employees
Industry

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