This role is dedicated to leading Environmental Health & Safety (EHS) and Laboratory Operations projects that keep Bonneville Labs' shared-lab network safe, compliant, and running at peak efficiency. You will work both independently and alongside the broader Operations team to design, launch, and refine processes that provide member companies with the compliant workspace, services, and equipment they need to advance their research.
Responsibilities & Duties:Customer Experience & Support- Collaborate with Bonneville Labs staff to provide an outstanding experience for our members.
- Perform all duties and job functions associated with site operations (coordinators, technicians, etc.).
- Proactively interact with customer scientists to identify and resolve issues with services, equipment, and supplies, using a ticket system to record and track progress.
EHS Projects & Compliance Leadership- Own the full lifecycle of cross-site EHS projects-from scoping and risk assessment through execution, verification, and close-out (e.g., chemical hygiene program upgrades, ergonomic improvements, emergency-response drills).
- Conduct routine and ad-hoc EHS inspections; capture observations, assign CAPAs, and track them to verified closure.
- Plan and facilitate monthly safety committee meetings; compile safety metrics and present trends, wins, and gaps to stakeholders.
- Serve as the primary point of contact for external regulators (Cal/OSHA, EPA, fire marshal) and for member companies seeking regulatory guidance.
- Maintain chemical inventories, hazardous- and bio-waste programs, safety-equipment inspections (eyewash, shower, extinguisher), and SafetyAmp records.
Lab Operations Projects & Continuous Improvement- Lead multi-functional project teams (internal staff, vendors, and member scientists) to deliver lab-ops initiatives such as new equipment commissioning, space reconfigurations, and workflow automations.
- Develop, update, and enforce Standard Operating Procedures (SOPs) that govern daily lab operations and EHS controls.
- Drive lean/5S programs; establish KPIs that quantify uptime, turnaround, and compliance, and use them to prioritize improvement work.
- Manage customer onboarding/offboarding, training on shared equipment, and change-management communications to ensure frictionless transitions.
Member Support & Service Quality- Act as a hands-on resource for troubleshooting equipment, supplies, and facilities issues, logging all actions through the ticketing system.
- Deliver proactive walk-throughs to anticipate member needs and identify emerging risks or inefficiencies.
- Champion a service-first culture, gathering user feedback and translating it into project charters for future enhancements.
Cross-Site Collaboration- Spend ~50 % of your time at alternate Bonneville Labs locations or client labs to align practices and roll out projects consistently.
- Share lessons learned and best practices across sites, ensuring standardization and continuous improvement company-wide.
Qualifications / Requirements:Minimum Education Level- Bachelor's Degree (BS) in Life Sciences or a related field.
Minimum Experience- 3 years of experience in a laboratory setting.
- 1-2 years of experience in EHS
- 3 years of experience in a customer-facing role is highly desirable.
Specific Skills- Organized, independent, team player.
- Able to follow instructions accurately.
- Strong written and verbal communication skills in English.
- Strong computer skills and customer service orientation.
Personal Characteristics- Able to work in a flexible and fast-paced environment that is constantly changing.
Certifications- None required, but EH&S, HazMat, and Bloodborne Pathogen training are highly desirable.
Travel- Must be able to travel between sites ~50% of the time.
Licenses- Valid driver's license required, as some travel between sites may be necessary.
Physical Abilities- Able to lift 50 lbs.
- Work may involve walking, standing, bending, reaching, lifting, or carrying objects typically weighing less than 10 lbs.
- Ability to perform duties with the highest regard for safety, quality, and site protocols or procedures.
Task Breakdown- EHS Projects & Compliance Leadership: 35%
- Lab Operations: 30%
- Member Support: 15%
- Facility & Equipment Stewardship: 5%
- Cross-Site Collaboration: 15%
