DescriptionDIRECTOR OF LABORATORY SERVICES FLSA Employment Status: Exempt/Salary
JOB SUMMARY To provide leadership for Laboratory operations and department employees. Within the framework of the objectives and policies established by the Executive Team at Hardin Medical Center, plans and coordinates the services provided by the laboratory in collaboration with nursing, clinical, and ancillary services. Works closely with hospital staff, department directors, and physicians to ensure the highest standards of quality and service are maintained.
Reporting Structure: Reports to the Essential Services Officer
Leadership Responsibilities: Laboratory employees including MT's, MLT's, phlebotomists, and secretarial staff.
MINIMUM QUALIFICATION REQUIREMENTSEducationBachelor's degree required; Master's degree preferred
Work ExperienceMust have five (5) years of clinical laboratory work experience and two (2) years of management experience.
License/CertificationTennessee Medical Laboratory Supervisor License, required
Basic Life Support (BLS), preferred
CORE COMPETENCIES SKILLS People/Leadership
Customer Services
Communications
Organization Relations
Finance/Business Acumen
Diversity and Inclusion
Crisis Reduction/Critical Thinking
KNOWLEDGE Quality/Safety
Studer Leadership Principles
Healthcare Laws and Regulatory Agency Standards
Conflict Resolution/Change Management
Human Resources/Employment Laws
Data Management/Synthesizing
Information Technology
Abuse and Neglect of Adult Patient
Abuse and Neglect of Pediatric Patient
Acute Coronary Syndrome/Chest Pain Protocols
CC Hand Hygiene
ABILITIES The ability to effectively lead others in achieving essential duties
The ability to effectively converse and actively listen to others concerning HMC matters
BEHAVIOR Core Values/ Standards of Conduct
AIDET/Organizational Expectations
JOB SPECIFIC CORE COMPETENCIES Department Specific: Skills, Knowledge, Abilities, Behavior- Knowledge of strategies of Laboratory Management and foundations of health laws and statistics/research methodology
- Strong clinical laboratory skills with ability to react decisively using appropriate protocols and procedures in emergencies
- Adheres to Tennessee Medical Laboratory License regulations and standards
- Follows Laboratory Safety Standards
- Adheres to CLIA and CAP Testing Standards
- Establishes and promotes laboratory testing standards to include waived and non-waived offerings
- Possess knowledge of basic and complicated laboratory equipment
- Familiar with laboratory standards, concepts, practices, and procedures
- Good judgment to plan, organize, and accomplish goals
- Analytical, problem-solving and critical-thinking abilities
- Good communication skills are required for working with patients, lab customers, hospital staff, healthcare clients, and medical staff
ESSENTIAL FUNCTIONS- Provides leadership for Laboratory Department employees. Directs, establishes and plans the overall policies and goals for the hospital's laboratory services.
- Ensures department goals and objectives align with the HMC Mission, Vision and Values.
- Assures policies and procedures align with government and other regulatory agency standards
- Works withHuman Resources to recruit, interview and hire laboratory staff.
- Prepares work schedule that provides 24-hour coverage for the laboratory; to include leave approval, issue resolution and effective balance between workday and holiday coverage.
- Ensures department employees are accountable and adhere to all HMC policies and procedures, government laws and regulatory agency standards.
- Completes compliance surveys (performing, entering, filing, reviewing and corrective actions)
- Ensures regulatory agency standards and accrediting standards are met.
- Prepares monthly quality reports
- Monitors and coordinates POC testing within the hospital.
- Works with the Executive Team to develop and implement operational and capital budgeting plans; assists in determining department budgeting needs. Adheres to organization budget controls and meets department budget goals.
- Responsible for collaborating with other departments and agencies regarding resources and services for improved patient care and staff development.
- Enforces staffing guidelines and is responsible for ensuring all staffing productivity goals are met for the Department.
- Oversees the inventory process. Assures that order points are established and followed. Periodically reviews pricing for stock items and sporadic orders to assure the best pricing is found while following all contractual agreements. Utilizes GPO pricing when available.
OTHER DUTIES - Serves as spokesperson for the Laboratory and represents the hospital in a positive, professional manner.
- Participates in appropriate meetings and committees. Completes all assignments in a timely manner.
- Manages all assigned employees to ensure they are meeting facility and department expectations.
- Performs other assigned duties and special projects as required.
PHYSICAL DEMANDS- Prolonged periods of standing and walking
- Must be able to lift, push, and pull up to 40 pounds during a scheduled work shift
- Must be able to see with corrective eyewear
- Must be able to hear clearly with assistance
- May be exposed to infectious and contagious diseases
- Able to handle emergencies and/or crises
- May be required to wear protective equipment as necessary
- Reaching, stooping, bending, kneeling, and crouching for patient care functions
- Ability to perform effectively in a stressful and fast-paced environment
- Ability to pass all required health and other screening tests including random and reasonable suspicion drug screens
PHYSICAL ABILITIES AND REQUIREMENTSActivityOccasionally (1-33%)Frequently (34% to 66%)Continuously (67% to 100%)Sitting
X
Walking
X
Standing
X
Bending
X
Squatting
X
Climbing
X
Kneeling
X
Twisting
X
Lifting
X
Carrying
X
Pushing
X
