Overviewi3 is seeking a candidate that can deliver high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure seamless deployment, operation, and maintenance of the IBCS system.
Responsibilities- Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
- Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
- Interact with outside teams to coordinate platform availability and configurations.
- Hardware and Software maintenance, including racking and stacking of equipment.
- Demonstrate system capabilities both in the lab and in the field.
- Provide feedback to program leadership regarding system performance and end-user feedback
- Other duties as assigned.
QualificationsRequired:
- Bachelor's Degree required. Additional experience may substitute for degree.
- 3-6 Years of Relevant Experience working on IBCS systems.
- U.S. Citizenship Required
- Active Secret Security Clearance.
- Must be able to lift 50 lbs.
Preferred:
- Understand IP networks.
- Be able to set up, deploy and Operate Windows, and Linux Operating Systems.
- Be able to run CAT5/6 cables and terminate with commercial or military style connectors.
- Have excellent organizational and record keeping skills.
- Have industry recognized certifications such as Network+ or Security+ or higher
Exceptional Candidates will:
- Be familiar with performing smoke tests, endurance runs, and V&V verifications.
- Be familiar with inventory management of hardware.
- Be familiar with Cyber STIGs and how to apply them.
- Be able to update firmware and maintain Hold Up Battery (HUB) for military radios.
- Have experience with Controlled Cryptographic Items (CCI), COMSEC, and common fill devices.
Knowledge/Skills
- Knowledge of office administration and procedures.
- Exceptional judgment capabilities and relationship management skills.
- Excellent communication, teamwork, and client service skills; ability to clearly communicate in discussions and written documents, and to deliver feedback clearly and tactfully.
- Interact with a diverse array of customers and staff in a professional and courteous manner.
- Work independently with accountability for accurate and complete results.
- Be extremely organized and exceptionally detail oriented.
- Work well both independently and in a team environment.
- Be energized by a fast-paced work environment.
- Must be able to communicate with others effectively.
- Analyze information and respond appropriately.
- Manage time wisely and prioritize tasks.
- Provide superior customer service.
- Multi-task in a pleasant manner.
- Work well under pressure.
PHYSICAL DEMANDS- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; handle or feel; and reach with hands and arms.
- The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
- Regular i3 hours are 8:00 a.m. - 5:00 p.m. Monday-Friday, however, additional hours may be required on occasion. Regular and punctual attendance is required.
