Knowledge Engineer

Cook Systems

$110K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent work experience.
  • Minimum 7 years of IT and business/industry work experience.
  • Expertise in process and data modeling, architectural development methodologies, and IT planning methodologies.
  • Strong knowledge of document management, groupware, relational database systems, data warehouse, and data mining.
  • Experience in web and systems analysis/development.
  • Proven leadership skills and credibility with business leaders and stakeholders.
  • Ability to work on high-complexity projects and make informed decisions across multiple technical areas.

Responsibilities

  • Develop and implement infrastructure and processes to capture and share organizational knowledge.
  • Oversee the identification and utilization of critical knowledge across business groups.
  • Model information sources, flows, and critical paths to understand how information is transformed into knowledge.
  • Facilitate the development of supporting knowledge architecture and standards.
  • Define an operational framework for delivery systems, management, and security frameworks.
  • Collaborate with IT groups for cohesive cross-functional decision-making.
  • Coach and mentor junior technical staff as a subject matter expert on high-complexity projects.

Benefits

  • Two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included.
  • Life, critical illness, and accident insurance through Unum.
  • Flexible Spending Account and Daycare FSA through Navia to manage healthcare and dependent-care expenses.
  • Health Gap Insurance through Sun Life for unexpected costs coverage.
  • 401(k) plan through The Standard, with eligibility after six months.
Full Job Description
Summary: We are seeking an experienced Knowledge Management Architect who will develop the infrastructure and processes necessary to capture, share, and utilize organizational knowledge gained through successful system interventions. The role involves overseeing the identification of critical knowledge, its usage, availability, and aligning it with the needs of various business groups. The ideal candidate will facilitate the development of knowledge architecture and standards, partnering with operations staff to ensure the delivery of knowledge and information to appropriate groups.

Responsibilities:
  • Develop and implement infrastructure and processes to capture and share organizational knowledge.
  • Oversee the identification and utilization of critical knowledge across business groups.
  • Model information sources, flows, and critical paths to understand how information is transformed into knowledge.
  • Facilitate the development of supporting knowledge architecture and standards.
  • Define an operational framework to implement delivery systems, systems management, and security frameworks.
  • Collaborate with IT groups to ensure cohesive cross-functional decision-making.
  • Provide leadership in making complex IT and business decisions.
  • Coach and mentor junior technical staff, acting as a subject matter expert on high-complexity projects.

Required Skills:
  • Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent work experience.
  • A minimum of 7 years of IT and business/industry work experience.
  • Expertise in process and data modeling, architectural development methodologies, and IT planning methodologies.
  • Strong knowledge of document management, groupware, relational database systems, data warehouse, and data mining.
  • Experience in web and systems analysis/development.
  • Proven leadership skills with the ability to gain credibility with business leaders and stakeholders.
  • Ability to work on high-complexity projects and make informed decisions across multiple technical areas and business segments.

#Ll-Onsite

Benefits at Cook Systems

We want our employees to have benefits that support their health, financial well-being, and life outside of work. Eligible Cook Systems employees have access to a comprehensive benefits package beginning the first of the month following their hire date, including:
  • Medical coverage through Blue Cross Blue Shield, with two plan options
  • Dental and vision coverage
  • Life, critical illness, and accident insurance through Unum
  • Flexible Spending Account and Dependent Care FSA options through Navia
  • Health Gap Insurance through Sun Life
  • 401(k) retirement plan through The Standard, with eligibility after six months

Beyond benefits, Cook Systems is a place where we expect people to take ownership of their work, communicate openly, continue learning, and contribute to the teams and clients they support.

We have been building technology careers and client partnerships for more than three decades, and we continue to evolve with the industry. If you're looking for an opportunity to do meaningful work, develop your capabilities, and be part of what comes next in technology, we'd like to hear from you.

#IND1

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