Requisition ID: 73174
This role in summaryWhirlpool is currently seeking qualified candidates for a KitchenAid Quality Senior Analyst. This role is onsite at our St.Joseph Tech Center in Michigan.
This KitchenAid Quality Sr. Analyst owns the quality systems behind the metrics consumers actually feel across the Small Appliances portfolio, including our iconic stand mixer: TCQ, SIR, 5-Star, and % 1 & 2-Star.
Based at our Global Headquarters in Saint Joseph MI, you will be working directly with regional quality peers, Greenville manufacturing, global project teams, and OEM partners where your analysis and problem solving directly shape product improvement projects and business commitments.
Your responsibilities will include- Lead proactive product quality improvements through a systematic approach, using data from manufacturing, OEM, and field sources
- Respond to emerging quality issues with rapid root cause analysis, containment, and resolution
- Own the 5-Star, 1 & 2-Star, and SIR workstreams and business commitments across the portfolio, with direct focus on the iconic stand mixer.
- Serve as communication lead for regional quality issues, informing impacted partners locally and globally, quickly and clearly
- Partner with EPI and Model Line project teams to embed quality requirements, field test support, and lessons learned into product improvement projects
- Identify warranty recovery opportunities and translate the impact for GSS and Global Quality
- Act as the first technical contact for regional KASA and core teams, and engage the KASA leadership team to drive standard quality processes and shape regional strategy
Minimum requirements- Bachelor's degree
- 3+ years of experience working in one of the following: Quality, Product design, Manufacturing, Engineering, or Supplier Quality
Preferred skills and experiences- Black Belt or other lean / continuous improvement certification
- Experience working in a dynamic environment with matrix reporting lines
- Excellent project management skills
- Strong analytical skills and business acumen
- Ability to communicate and drive high-level agreement globally with cross-team and cross-functional partners
- Knowledge of SAP
- Strong sense of accountability and personal commitment
What we offerGenerous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).
Additional informationWhirlpool's Ways of Working
Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including:
- Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
- Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.
- Sabbatical - Four weeks paid leave after every five years of service.
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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