Job SummaryR.S. Hughes Company is seeking a dynamic and results-driven
Key Account Manager to join our team. The successful candidate will be responsible for calling on and developing high-potential accounts across a designated geographic zone. This role is crucial in driving the company's growth by focusing on strategic account management and program/product development. This role is expected to adhere to all company policies and safety protocols.
Core ResponsibilitiesDevelop Regional High Potential Account List:- Cultivate and develop high-potential accounts across a geographic zone.
- Manage a focused list of 40 high-potential accounts segmented into three categories: Focus (25%), Invest (50%), and Review (25%).
Key Account Management:- Align accounts with geographic and regional zones, ensuring a comprehensive national scope.
- Develop and implement strategic plans to maximize account growth and profitability.
- Regularly review and adjust account strategies to meet dynamic market demands
Program and Product Development:- Collaborate with internal teams to develop and enhance programs and products tailored to the needs of key accounts.
- Maintain up-to-date expertise on R.S. Hughes' product offerings and industry trends.
- Provide valuable feedback to product development teams to drive continuous improvement.
Relationship Building:- Establish and nurture strong relationships with key decision-makers and stakeholders within accounts.
- Act as the primary point of contact, ensuring exceptional customer service and satisfaction.
Performance Tracking and Reporting:- Monitor and report on key performance metrics related to account development and revenue growth.
- Utilize CRM tools and other resources to track progress and identify opportunities for improvement.
Career Development:- Engage in continuous professional development as a potential track towards National Business Development roles.
- Participate in training and development programs to enhance skills and knowledge.
- Other job duties as assigned
Basic Qualifications- Bachelor's degree and & 7+ years outside product related B2B sales experience, or equivalent combination of education and experience.
SkillsSales Acumen:- Strong understanding of sales processes and techniques.
- Proven ability to close deals and achieve sales targets.
Technical Knowledge:- Knowledge of industrial products and their applications.
- Ability to understand and convey technical information to clients.
Negotiation Skills:- Excellent negotiation and conflict resolution skills.
- Ability to create win-win scenarios for both the company and the client.
Project Management:- Ability to manage multiple projects simultaneously.
- Strong organizational and time-management skills.
Analytical Skills:- Proficiency in data analysis and interpretation.
- Ability to use data to drive decision-making and strategy development.
Customer-Centric Mindset:- Strong focus on customer satisfaction and relationship management.
- Ability to anticipate customer needs and provide proactive solutions.
Adaptability:- Ability to thrive in a fast-paced and dynamic environment.
- Willingness to adapt to changing market conditions and client needs.
Problem-Solving:- Strong problem-solving skills and the ability to handle complex situations.
- Creative thinking to develop innovative solutions for clients.
Team Collaboration:- Ability to work effectively with cross-functional teams.
- Strong collaboration and teamwork skills.
Communication Skills:- Excellent verbal and written communication skills.
- Ability to present information clearly and persuasively to different audiences.
Target compensation for this exempt position (Base plus bonus/ commission) $140- $150k DOE