The Mining Key Account Manager will maintain and enhance the business partnership between Toromont Cat and our major mining customers by providing complete customer service solutions to local mining operations, to help reduce total cost.
**This role can be done from multiple locations.Pay type: Full time, Permanent
Compensation: Commissioned
The listed target compensation includes commissions and other variable pay components and reflects expected annual earnings. It represents just one part of our total rewards package, and additional performance-based bonuses or other elements may also apply.
As a Key Account Manager, YOU will experience: - Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
In a typical day, YOU will: - Participate in safe and healthy work behaviours and practices at all times in support of Toromont's Health and Safety Policy/Programs objectives and initiatives
- Manage the assigned territory with new and existing accounts to ensure Company goals and values are met
- Develop and maintain customer relationships through regular on site visits
- Manage relationships with the Service and Maintenance Managers to ensure annual parts and service budgets are aligned with customer's projected needs
- Create and monitor sales objectives in collaboration with the team and Branch Manager
- Assist our Regional Branch with day to day site specific requests including asset management for services, CSA contracts, parts planning and Toromont Cat's line of solutions
- Prospect for new mining customers and provide quotes, warranty details and other product information
- Coordinate quarterly mine site partnership meetings with branch, mine and procurement representation accordingly
- Partner with engineering firms on related expansion projects
- Assist Mining Fleet Analysts with cost reduction projects and ensure the Product Support Team has the necessary resources to execute on the expected deliverables
- Develop strong relationships with supplier/manufacturer sales representatives to continually promote our product lines
- Ensure that Caterpillar and Toromont Cat partnership agreements are executed in good faith by all organizations
Must-haves for this role: - Post-Secondary Education (mining, mechanical, geological engineering preferred) and 3+ year experience in the mining/mineral industry
- Solid knowledge of underground, surface mining equipment and operations processes (related WHMIS and Common Core training)
- Technical industry knowledge related to mining process or heavy mobile equipment
- Safety conscious, customer-centric, flexible, diplomatic and collaborative with excellent presentation skills
- Influential leader with strong negotiation, superior interpersonal and communication skills
- Proven ability to develop and nurture trusted and long term partnerships internally, externally and at all levels (mine operations to executive level)
- Analytical with enhanced listening and problem solving skills, current on market conditions and business drivers
- Deliver results in a fast-paced, demanding and deadline driven environment
- Motivate others to adapt to changing priorities and environments
- Solid business and financial acumen with a sense of urgency and attention to detail
- Computer literate with proficiency in Microsoft Applications and other customer programs
- Bilingual (English & French) preferred
- Willing and able to travel extensively throughout Canada and a valid Driver's Licence and clean Driver's Abstract
Artificial Intelligence (AI)Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.
