Key Account Manager - PetLocation: Scottsdale, AZ (In-Office)
Reports to: Senior Sales Manager
Category Focus: Pet Specialty
Pay: $80K-100K / year
Position SummaryInaba Foods (USA) Inc. is seeking a Key Account Manager - Pet to develop and manage strategic relationships at the headquarters and regional level with national and regional retailers, as well as distributors, within the Pet Specialty channel. This role is responsible for driving growth, expanding distribution, and strengthening long-term partnerships while collaborating closely with internal teams to execute sales strategies.
This is a full-time, in-office position based in Scottsdale, AZ, as required by company leadership.
What Success Looks Like in This Role- Grow distribution and sales volume within assigned Pet Specialty accounts
- Strengthen distributor relationships to expand market presence and execution
- Become a trusted partner to customers through strategic planning and consistent engagement
- Contribute to category growth through promotions, pricing strategies, and market insights
- Collaborate cross-functionally to support forecasting, production planning, and account strategy
Key Responsibilities- Serve as the primary point of contact for assigned customers and distributors, nurturing existing business and driving incremental growth
- Analyze historical and current purchase order data to project sales, assess profitability, and identify growth opportunities
- Lead and participate in customer business reviews and market presentations
- Maintain regular engagement with accounts to ensure customer needs are met or exceeded
- Execute promotional strategies and programs to drive volume and brand visibility
- Provide sales forecasts and input for production and demand planning
- Collaborate with executive leadership on pricing, promotions, quotes, and account strategies
- Resolve customer issues related to product, service, or sales execution
- Monitor competitive activity, market trends, and merchandising techniques
- Manage expenses in alignment with budgeted guidelines
- Demonstrate a growth-oriented, proactive sales approach focused on building and expanding strategic relationships
- Adhere to all company policies, procedures, and ethical standards while representing Inaba in a professional manner
- Perform additional duties as assigned
Minimum Qualifications- Bachelor's degree in Business, Marketing, Sales, or a related field
- 3-7 years of experience in sales within Pet Specialty, Food & Beverage, or adjacent CPG categories
- Experience calling on headquarters, regional offices, and/or managing distributor relationships
- Strong ability to analyze trends, data, and sales performance metrics
- Proficiency in creating compelling PowerPoint sales presentations
- Excellent communication, negotiation, and customer service skills
- Highly organized, detail-oriented, and able to manage multiple priorities
- Experience working cross-functionally with internal teams and external partners
- Ability to travel locally or regionally as needed, including time spent in the field
- Valid driver's license with a safe driving record, in accordance with company policy
- Advanced proficiency with Microsoft Office Suite or related software
Professional Conduct & Collaboration- Professionalism & Respect: Communicate respectfully and constructively with others, even in challenging situations.
- Collaboration & Teamwork: Remain approachable, cooperative, and supportive of cross-functional teamwork.
- Accountability & Ownership: Take responsibility for duties, commitments, and results.
- Adaptability & Flexibility: Adjust to changing priorities and business needs.
- Communication & Responsiveness: Communicate clearly and promptly while remaining receptive to feedback and differing perspectives.
- Problem-Solving: Approach challenges proactively with a solution-oriented mindset.
- Professional Judgment: Maintain composure, exercise sound judgment, and address concerns respectfully through appropriate channels.
Why Join Inaba Foods- Growing U.S. business with expanding distribution and increasing market presence
- Long-term stability and leadership from a well-established Japanese parent company
- Opportunity to manage meaningful accounts and influence growth strategy
- Collaborative, professional environment with a strong brand reputation
