Key Account Manager (Delivery) - SciPro (Life Sciences) | New York City, NYLocation: New York, NY - Financial District
Brand: SciPro
Market: Life Sciences
Salary: $80,000-$120,000 base + uncapped commission, with additional bonus, team override and equity opportunities subject to applicable terms
Experience: Experienced agency recruitment professional with 360° recruitment experience; account management and delivery leadership experience preferred
The OpportunityThis is a delivery-led account management role built around the belief that
exceptional recruitment delivery creates stronger client relationships and greater commercial opportunity.
You'll take ownership of key client relationships, manage recruitment delivery across active vacancies and work closely with stakeholders to understand their hiring priorities. By consistently delivering high-quality candidates and a consultative service, you'll help strengthen existing partnerships and open up opportunities for deeper collaboration.
SciPro operates in the Life Sciences market, connecting specialist talent with organisations across a complex and evolving sector. You'll have the opportunity to draw on established client relationships, permanent hiring opportunities and the expertise of colleagues across the wider business.
The role combines hands-on recruitment with strategic account development. You'll be expected to understand where your clients need support today, anticipate where their requirements may develop and identify ways SciPro can add value beyond individual placements.
For the right person, there is also a route towards broader leadership responsibility, including the opportunity to build and develop a team as the business grows.
The Life Sciences MarketLife Sciences is a specialist recruitment market where understanding the client, the talent landscape and the demands of individual hiring projects can make a meaningful difference.
At SciPro, you'll work with organisations that rely on specialist expertise to develop their teams, progress their objectives and navigate changing business needs.
You'll build relationships with hiring stakeholders, develop an understanding of their recruitment challenges and use your knowledge of the talent market to deliver solutions that go beyond filling a vacancy.
The opportunity is to become a trusted recruitment partner: someone clients turn to for insight, reliable delivery and a clear understanding of the people they need to hire.
You'll also have the support of Life Sciences subject-matter experts and colleagues across the wider SciPro network, helping you deepen client relationships and identify opportunities to expand the services we provide.
Why Join Our New York Team?This role is designed for someone who wants to make an immediate impact while building something sustainable.
You'll have the opportunity to work with established client relationships and existing recruitment demand, giving you a platform from which to demonstrate your delivery expertise and commercial value.
Your success will come from combining strong recruitment fundamentals with thoughtful account management: understanding client priorities, delivering the right talent, communicating consistently and identifying where the relationship can grow.
You'll have the autonomy to take ownership of your accounts while working collaboratively with colleagues across SciPro. As relationships deepen and opportunities develop, you'll be able to contribute to the wider growth of the business.
For someone with the ambition to progress into leadership, the potential to build a team provides an additional dimension to the role. You'll be able to demonstrate not only your individual performance, but also your ability to contribute to a high-performing recruitment environment.
Salary, Commission and BenefitsWe offer a competitive package designed to reward commercial performance and support long-term career development.
- Base salary: $80,000-$120,000, depending on experience and suitability for the role.
- Uncapped commission: Performance-related earning potential under the applicable commission plan.
- Additional bonuses: Opportunities to earn further rewards through applicable performance incentives.
- Team override: Potential additional earnings linked to team performance and the relevant plan.
- Equity opportunities: Potential eligibility for stakeholder or equity arrangements, subject to applicable terms and criteria.
- 401(k): Retirement savings support.
- Healthcare: Contributions towards private healthcare.
- Learning and development: Structured training, practical coaching and ongoing development programmes.
- Employee support: Access to an Employee Assistance Programme.
- Work-life flexibility: Flexible working arrangements aligned with role requirements and internal policies.
- Collaborative office culture: A friendly working environment with opportunities to learn from colleagues and share expertise.
Performance, Recognition and Long-Term RewardsWe believe strong performance and long-term commitment should be recognised. Depending on the applicable plans and eligibility criteria, additional opportunities may include:
- Consistency bonuses and quarterly lunch clubs.
- Half-year and global performance incentives.
- Additional annual leave milestones, including an extra week after three years.
- The LHi Passport after five years, offering an expensed week at another office.
- A Rolex or a month-long sabbatical after ten years.
Specific benefits, commission arrangements, bonuses, team overrides and equity opportunities are subject to current company policies, plan rules and eligibility requirements.
What You'll Be DoingKey Account Management- Take ownership of established client relationships, developing strong partnerships with key decision-makers and hiring stakeholders.
- Build a detailed understanding of clients' businesses, recruitment priorities and longer-term talent requirements.
- Maintain regular communication, setting clear expectations and ensuring a consistent, high-quality client experience.
- Establish yourself as a trusted recruitment partner by combining responsiveness, market insight and dependable delivery.
- Identify opportunities to expand existing relationships across additional teams, functions and hiring requirements.
Recruitment Delivery- Manage recruitment assignments from initial briefing through to offer and placement.
- Source, engage and assess candidates against client requirements, maintaining a strong pipeline of relevant talent.
- Coordinate interviews, manage feedback and maintain momentum throughout the recruitment process.
- Provide clear candidate and market insight to help clients make informed hiring decisions.
- Maintain high standards of candidate care, communication and recruitment process management.
- Work with colleagues and Life Sciences subject-matter experts to strengthen delivery and access relevant talent networks.
Account Development and Commercial Growth- Identify opportunities to grow revenue within existing SciPro client relationships.
- Turn successful delivery into repeat business and develop opportunities for exclusive and retained recruitment assignments.
- Understand clients' future hiring plans and identify where SciPro can provide broader support.
- Work collaboratively with colleagues across the wider business to leverage established relationships and international reach.
- Develop account plans that balance immediate recruitment delivery with sustainable, long-term growth.
- Contribute to commercial performance through repeat business, stronger client partnerships and consistently high delivery standards.
Leadership and Progression- Take ownership of your desk, setting clear objectives and maintaining a high level of personal accountability.
- Share knowledge and collaborate with colleagues to strengthen the wider team's performance.
- Help identify opportunities to improve delivery, client service and account management processes.
- Demonstrate the behaviours and commercial judgement needed for future leadership responsibility.
- Contribute to the development of a team around your accounts as the business grows, subject to performance and business requirements.
Who We're Looking ForWe're keen to speak with experienced recruitment professionals who understand the value of strong client relationships and want to take greater ownership of account delivery and growth.
You'll ideally have experience managing recruitment assignments end to end, working with established clients and building relationships that generate repeat business.
You'll bring:
- 360° agency recruitment experience, including client development and candidate delivery.
- Strong account management and relationship-building skills.
- The ability to manage multiple live vacancies and deliver consistently against client expectations.
- Commercial awareness and an understanding of how excellent delivery creates opportunities for repeat, exclusive and retained business.
- Confidence engaging with hiring stakeholders, understanding their needs and advising on recruitment solutions.
- A proactive, organised approach and the ability to take ownership of your accounts.
- A collaborative mindset, with the ambition to contribute to the success of the wider team.
- An interest in developing your leadership capability and potentially building a team as the opportunity evolves.
Experience in Life Sciences recruitment would be valuable, particularly if you've built relationships with specialist clients and understand the demands of the sector. However, the key priority is your recruitment capability, commercial approach and ability to deliver a high-quality service.
If you're an experienced agency recruiter who enjoys account management, takes pride in delivery and wants to build lasting client partnerships, we'd like to hear from you.
Training and ProgressionYou'll receive support from an experienced management team, alongside structured learning and development designed to help you build your expertise and progress your career.
Our approach combines practical, in-office coaching with an interactive recruitment playbook, six-month development programmes at every level, Lunch & Lear
