Key Account Manager, Commercial Programs

Reliance Home Comfort

$75K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of B2B consultative sales experience, focusing on C-suite clients
  • A track record of successful new customer acquisition and exceeding sales quotas
  • Experience with large enterprise agreements and influencing stakeholders
  • Excellent communication and interpersonal skills
  • Strategic thinker with strong problem-solving skills
  • Ability to collaborate effectively in a cross-functional team environment
  • Ambition and dependability, with a strong growth mindset

Responsibilities

  • Achieve growth targets and KPIs in HVAC, Water Heating, and Water Purification sectors
  • Prospect daily for new commercial accounts and manage inbound leads
  • Build and maintain a robust sales pipeline using CRM tools
  • Execute a structured 6-step sales process to close deals
  • Collaborate with teams and stakeholders for smooth onboarding of new accounts
  • Analyze competitive trends to enhance sales strategies
  • Represent Reliance at industry events for networking and market insights

Benefits

  • Hybrid working model
  • Utilization of AI tools in the selection process
  • Focus on personal development and growth within the company
Full Job Description
What will you do?
  • Achieve growth targets and performance KPIs across all business lines, with a focus on expanding HVAC, Water Heating, and Water Purification in the commercial sector.
  • Prospect daily for new commercial accounts and respond promptly to inbound leads to assess needs and propose aligned solutions.
  • Build, manage, and maintain a strong sales pipeline to consistently meet targets, using CRM tools to track activity and performance.
  • Execute Reliance's 6-step sales process to qualify opportunities, develop winning strategies, and close new and existing account businesses.
  • Collaborate with branch teams, contractors, and cross-functional stakeholders to support installations, improve operational efficiency, and ensure smooth onboarding of new accounts.
  • Analyze competitive trends to strengthen sales strategies and provide regular pipeline updates for forecasting.
  • Represent Reliance at industry events to network, identify opportunities, and stay informed on market needs.
  • Deliver exceptional service while maintaining strong product and value-proposition knowledge.


What do you bring?
  • Strong growth mindset with ambition, dependability, and a desire to develop within Reliance
  • 5+ years of B2B consultative sales experience, including 2+ years selling to enterprise/C-suite clients
  • Proven success in prospecting, new customer acquisition, and exceeding sales targets
  • Experience implementing large enterprise agreements and influencing stakeholders without authority
  • Excellent communication, interpersonal, and leadership skills
  • Strategic thinker with strong problem-solving abilities and adaptability in a changing environment
  • Ability to collaborate effectively across departments in a cross-functional structure


This post is for an existing vacancy.

We use AI enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.

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