Bachelor's degree in STEM or equivalent experience
3-5 years of experience in software sales (B2B)
Strong technical understanding of embedded software
Knowledge of electronics and software solutions for healthcare
Proven ability to build trust-based relationships with diverse stakeholders
Responsibilities
Drive and execute strategic account development plans for medical technology markets
Expand existing customer relationships and develop new ones
Build relationships with technical and commercial stakeholders
Identify customer potential through various outreach methods
Analyze customer processes to align with company solutions
Facilitate successful contract negotiations
Collaborate with internal teams to ensure customer satisfaction
Benefits
Attractive, high-tech working environment
Generous Total Rewards Program
Opportunity for innovation and idea generation
Supportive company culture that values passion and creativity
Full Job Description
The Key Account Manager (KAM) develops, manages and grows relationships with strategic customers in the Medical Technology and other sectors. This role aligns the company's software solutions with customer objectives, promotes long-term revenue growth, and strengthens the company's position as a trusted partner in the Medical Technology sector.
We are seeking an experienced and driven Key Account Manager for this newly created position.
Your Tasks:
Account Strategy & Development
Drive and execute strategic account development plans targeting medical technology markets and customers.
Expansion of existing customer relationships and development of new relationships.
Strategically build customer relationships from technical, commercial, management stakeholders.
Customer Relationship Management
Identify and assess customer potential through cold calling, cross selling, customer events and other methods.
Analyze customer technical processes and use cases to align with Vector solutions.
Conduct or facilitate contract negotiations to successful outcomes.
Internal Collaboration
Work closely with the CMI BDM and customer sales teams to deliver customer-focused solutions.
Ensure smooth execution of product deliveries and high customer satisfaction.
Provide market and customer feedback to influence product or sales roadmaps.
Market & Industry Insight
Conduct and support assessments in the field of Medical Technology and other industries.
Perform technical valuations in order to present our solutions to customers in a customized manner.
Provide intelligence on competitor offerings, customer strategies, and market shifts.
Present MedTech product portfolio to customers, at trade shows and professional conferences.
Requirements • Education: Bachelor's degree in STEM (Science, Technology, Engineering, Life Sciences) or equivalent education and experience.
Experience:
Minimum of 3-5 years' experience in software sales (BTB).
Strong technical understanding and affinity for embedded software.
Strong understanding of electronics and software solutions for healthcare applications.
Highly developed ability to build and manage sustainable and trust-based relationships with technical and non-technical stakeholders.
Knowledge & Skills:
Excellent interpersonal, negotiation, presentation, and communication skills.
Ability to work independently and as part of a cross-functional team.
Enjoy advising clients and skilled in negotiation situations
Self-starter with a disciplined follow-up approach.
Ability to work effectively with local and global cross-functional teams
Ability to travel 20 to 40% as needed
Benefits
Your work is our source code. Your passion and creativity is our success. You generate ideas and product innovations, and in return, we provide an attractive, high-tech working environment with a generous Total Rewards Program.
This is an excellent opportunity for the right person.
