About the Role
DuPont Water Solutions is seeking a Key Account Manager (KAM) to drive growth within the bioprocessing, pharmaceutical, and life sciences markets. This role combines strategic account management and business development, supporting customers with industry-leading ion exchange resins, reverse osmosis technologies, and separation and purification solutions.
Location: Remote
The ideal candidate will be located in the Greater Boston area or North Carolina, enabling close engagement with key biopharma, biotech, CDMO, and pharmaceutical manufacturing customers across North America.
Travel: Up to 50%
What You'll Do
- Deliver annual revenue and profitability targets across assigned bioprocessing and pharmaceutical accounts.
- Develop and execute strategic account plans, including quarterly and annual growth objectives.
- Identify and secure new business opportunities within biotech, biopharma, pharmaceutical manufacturing, and life sciences markets.
- Build relationships with stakeholders across Procurement, Manufacturing, Process Development, Quality, Engineering, Operations, and R&D.
- Lead commercial negotiations including contracts, pricing, and long-term supply agreements.
- Partner with Technical Service, Application Development, Marketing, R&D, and Customer Service teams to drive customer success.
- Maintain accurate customer, pipeline, and opportunity information within Salesforce.
- Serve as a trusted advisor by connecting customer process challenges with DuPont purification and separation technologies.
What You'll Bring
- Proven success in strategic account management and business development within bioprocessing, pharmaceutical manufacturing, biotechnology, or life sciences.
- Strong ability to build and maintain relationships across technical and commercial customer organizations.
- Demonstrated understanding of regulated manufacturing environments and customer decision-making processes.
- Excellent communication, negotiation, and collaboration skills.
- Strong business acumen with the ability to identify opportunities and develop account growth strategies.
- Experience managing sales pipelines, forecasting, and account planning within Salesforce or a comparable CRM platform.
Qualifications
- Bachelor's degree in Chemistry, Biochemistry, Biotechnology, Chemical Engineering, Life Sciences, Business, or a related discipline. Equivalent industry experience will be considered.
- Minimum 7 years of sales, account management, or business development experience within pharmaceutical, bioprocessing, biotechnology, or related life sciences industries.
- Experience selling to technical, quality, operations, engineering, manufacturing, procurement, and R&D stakeholders.
- Demonstrated ability to grow strategic accounts and develop new business opportunities.
- Must reside in the Greater Boston, Massachusetts area or North Carolina.
- Ability and willingness to travel up to 50%.
Preferred Technical Experience
Experience selling or supporting technologies such as:
- Ion Exchange Resins
- Reverse Osmosis (RO)
- Chromatography
- Filtration & Membrane Technologies
- Purification Solutions
- Water for Injection (WFI)
- Process Water Systems
- Downstream Bioprocessing Applications
- Pharmaceutical & Biotech Manufacturing Processes
Ideal Candidate Profile
- Strategic account manager with experience selling into biopharmaceutical and pharmaceutical manufacturing environments.
- Strong network within biotech, CDMO, and life sciences organizations.
- Familiarity with chromatography, purification, filtration, membrane, or separation technologies.
- Comfortable operating in a remote environment while managing key customer relationships across North America.
- Driven, consultative commercial professional with a track record of delivering profitable growth.
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DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.
