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Junior-Level Business Analyst Category: Business Analysis (functional and technical)
Main location: United States, South Carolina, North Charleston
Position ID:J0826-0961
Employment Type: Full Time
Position Description: Do you have a proven interest in information technology and business and a passion for learning? Are you a go to problem solver that is motivated to make an impact by crafting customized business efficiencies for our clients? If so, joining CGI as a Business Analyst could be the ideal opportunity for you.
You will join one of our many teams and work in a highly collaborative, fast paced environment to provide expertise in designing, developing and executing solutions to enhance the quality of IT products and services for our clients.
This position is located in Charleston, SC.
Your future duties and responsibilities: . Support End Users: Provide quality client support by answering questions, identifying possible solutions to issues, documenting resolutions, and communicating guidance to end users.
. Perform In Depth Analysis: Develop your knowledge of our client's industry, organization, and business objectives. Understanding the business needs of our client, troubleshoot challenging solutions that include software issues, data issues, maintenance, and system configuration.
. Support System Changes:
o Follow established Change Request/SDLC processes to implement new functionality or issue resolutions.
o Create and/or maintain systems documentation, training materials and user guides regarding functionality and business processes for new or existing systems.
o Create test plans, traceability matrices, test scenarios, and test cases for functionality testing.
o Perform system testing to assess how well a product adheres to its design, standards, as well as its usability and ability to meet business needs.
. Demonstrate in depth technical capabilities with the ability to support multiple work streams and drive assimilation of new techniques and solutions.
. Participate in team problem solving efforts and offer ideas to solve client issues.
. Understand business requirements and translate them to executable work for a cross functional team.
. Attend and participate in Agile ceremonies - including Daily Stand Up Meetings, Sprint Reviews, Backlog Refinements, Sprint Retrospectives, and PI Planning events.
Required qualifications to be successful in this role: An interim Secret clearance is required to begin working onsite with our client, and a Secret clearance must be maintained throughout the project duration. Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.
Basic Qualifications:
. Bachelor's degree or master's degree. Preferred areas of study include: Computer Science, IS/IT, Mathematics, Business, Economics, Accounting/Finance or STEM related disciplines.
. 3+ years of relevant experience (e.g., business analysis, software support, client/customer support), including experience with the CGI proprietary ERP system, Momentum.
. 2+ Years of Experience in working with SQL, Python, Java, HTML or CSS
. Strong analytical problem solving skills.
. Excellent interpersonal skills including the ability to work with diverse personality types.
. Affinity for mentorship of junior members of the team to coach, peer review and assist with learning business processes
. Strong communication and writing skills.
. Strong attention to detail.
. Ability to support multiple work streams.
. Strong technical and troubleshooting techniques.
Desired qualifications/non essential skills required:
. 1+ Years of Experience working on Analytics and Business Intelligence focused initiatives, preferably in a consulting capacity.
. 1+ Years of Experience using Microsoft Power Platform, ServiceNow, Salesforce or other low code development tools.
. Experience with project management tools or products (Atlassian, ServiceNow, Summit, Salesforce, etc.)
. Experience working with various self service business intelligence and data visualization tools such as Tableau, Power BI, Business Objects, etc.
. Experience working in an Agile based environment or understanding of the software lifecycle and/or Agile development methodologies.
. Understanding of basic financial and accounting principles.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $51,600.00 $110,100.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well being programs
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Skills: - Analytical Thinking
- Business Analysis
- End-to-End Testing
- Momentum Financials
- Project Management
