AEM is looking for a highly motivated Junior Systems Administrator to join our Hayward IT team. This role combines hands-on support for our manufacturing, engineering, and office staff with participation in enterprise IT projects that support AEM locations around the world.
The Junior Systems Administrator supports and maintains AEM's on-premises and cloud infrastructure, end-user computing environment, and core IT services. This position balances day-to-day technical support at our Hayward manufacturing facility with participation in global infrastructure initiatives involving servers, networking, cybersecurity, endpoint management, and IT standardization.
This is an excellent opportunity for someone looking to develop broad infrastructure experience while contributing to projects with global impact. The ideal candidate is eager to grow their technical capabilities, enjoys solving complex problems, and is excited to take ownership of projects that have a global impact.
Job Responsibilities:- Provide onsite technical support for manufacturing, engineering, and office employees.
- Deploy, configure, troubleshoot, and maintain Windows workstations, mobile devices, printers, and other endpoint technologies.
- Assist with administration of Windows and Linux servers, cloud infrastructure, backups, and core IT services.
- Support user account management, endpoint security, patching, networking, and system monitoring.
- Troubleshoot technology used within manufacturing operations, including workstations, scanners, printers, and shop-floor systems.
- Participate in global infrastructure projects, technology deployments, acquisitions, and IT modernization initiatives.
- Create and maintain technical documentation, asset records, and operational procedures.
- Collaborate with internal teams, vendors, and colleagues across multiple international locations.
Global Infrastructure Projects - This role includes participation in enterprise-wide IT projects that support AEM locations around the world.
- Assist with planning, testing, deployment, and support of global IT initiatives.
- Participate in server, infrastructure, network, and endpoint modernization projects.
- Support implementation of standardized technologies and processes across international locations.
- Assist with acquisitions, facility expansions, infrastructure upgrades, and technology refresh programs.
- Create and maintain technical documentation and operational procedures.
- Collaborate with IT staff, vendors, and business stakeholders across multiple locations and time zones.
- Identify opportunities to improve security, reliability, and operational efficiency.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
Requirements
- Associate degree in Information Technology or equivalent experience.
- 1-3 years of experience in IT support, systems administration, or a related role.
- Experience supporting Windows desktop environments.
- Working knowledge of Active Directory, Microsoft 365, Windows Server, and TCP/IP networking.
- Strong troubleshooting, communication, and customer service skills.
- Ability to lift and move computer equipment as needed.
- Valid driver's license and passport with the ability to travel occasionally.
Preferred Experience:- Experience supporting manufacturing or industrial environments.
- Familiarity with Linux administration.
- Experience with VMware, Hyper-V, Intune, AWS, or Azure.
- Knowledge of backup and recovery solutions.
- Industry certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications.
Additional Information:
- This is an on-site opportunity that must be performed from our offices in Hayward, California.
- Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization. F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered. H1-B and green card sponsorship is not available for this position.
US Benefits include: Medical, Dental, Vision, Life Insurance, Short-Term & Long-Term Disability & 401k match of up to 3%.
US Compensation Range: A reasonable estimate of the current salary range for this position is $75,000 - $90,000 per year. Please note that the salary information is a general guideline only. AEM considers a wide range of factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education, licensure and certifications, key skills as well as other market and business considerations when extending an offer. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
This position will accept applications on an ongoing basis and will be closed once the position is filled.
