Jira Migration SMEProgram: New York State of Health (NYSoH)
Location: 22 Corporate Woods Blvd, Albany, NY - 2 days a week in office.
Salary Range:$130,000-$135,000 annually Employment Type: Full-Time
Position OverviewGDIT is seeking a hands-on
Jira Migration Subject Matter Expert (SME) to support the
New York State of Health (NYSoH) program, serving more than 7 million New Yorkers through its Health Benefit Exchange.
The initial assignment will focus on migrating requirements currently represented as customized work items in
IBM RTC/EWM into
Atlassian Jira. Existing NYSoH ELM specialists will provide source-system expertise, while the Jira Migration SME will own
Jira target design, migration engineering, execution, reconciliation, and validation.
Experience migrating from a comparable enterprise ALM, requirements, issue-tracking, or work-management platform into Jira is acceptable.
Prior IBM RTC/EWM experience is not required. Additional migrations may follow.
How You'll Make an Impact- Lead discovery and migration planning with ELM SMEs, delivery teams, and Jira stakeholders, defining scope, dependencies, risks, cutover strategy, and rollback approach.
- Design Jira target projects, issue types, custom fields, workflows, permissions, schemes, and relationships to support requirements and traceability needs.
- Map and transform source records, custom attributes, status histories, links, comments, attachments, and other agreed-upon metadata into Jira while documenting platform limitations.
- Select and configure migration utilities.
- Build and execute REST API integrations, scripts, and repeatable extraction, transformation, and loading processes.
- Perform proof-of-concept and pilot migrations.
- Reconcile record counts and field-level results, resolve migration defects, and support user acceptance testing.
- Execute production migration and post-cutover stabilization while minimizing disruption to program delivery.
- Produce mapping specifications, migration runbooks, validation evidence, operational documentation, and knowledge-transfer materials.
What You'll Need to SucceedEducationRequired Qualifications- 8+ years of related professional experience.
- Demonstrated hands-on ownership of at least one completed migration from a comparable enterprise platform into Jira.
- Ability to clearly explain personally executed technical migration work, including source platform, target environment, approach, tooling, migration challenges, validation, and outcome.
- Strong Jira administration and configuration skills, including:
- Custom fields
- Issue types
- Workflows
- Schemes
- Permissions
- Relationships
- Experience migrating requirements or comparable structured work items, including:
- Field mapping
- Hierarchies and links
- Attachments
- Historical data considerations
- Hands-on experience with Jira REST APIs, migration utilities, scripting, automation, and data transformation.
- Scripting or development experience using technologies such as Python, Groovy, or Java.
- Experience designing and executing:
- Proof-of-concept or pilot migrations
- Data reconciliation
- Migration validation
- Production cutover
- Post-migration issue remediation
- Ability to partner effectively with source-system SMEs and translate business and technical requirements into an effective Jira target design.
- Strong troubleshooting, technical documentation, and communication skills.
Preferred Qualifications- Migration experience involving IBM ELM/RTC/EWM, Azure DevOps, Rally, HP ALM, or another enterprise ALM/work-management platform.
- Experience migrating requirements that include traceability, parent-child relationships, cross-references, and custom workflows.
- Experience with Jira Cloud and/or Jira Data Center migrations.
- Experience with Jira ecosystem applications and migration tools, as appropriate.
- Experience supporting large-scale or multi-project migrations.
- Experience within regulated government or healthcare environments.
- Atlassian certifications or comparable demonstrated Jira expertise.
Expected DeliverablesThe Jira Migration SME will be expected to produce and support:
- Source-to-target inventory.
- Detailed mapping specifications.
- Jira target configuration design.
- Migration scripts, utilities, and automation.
- Documented and repeatable migration procedures.
- Pilot migration findings.
- Reconciliation and validation reports.
- Production cutover plan.
- Post-migration stabilization documentation.
- Knowledge-transfer documentation.
