JIRA Administrator

OpenEyes Technologies Inc

$90K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Management Information Systems, Computer Science, or related discipline; or Master's degree.
  • 4+ years of experience as a JIRA Administrator with a focus on customizing projects and workflows.
  • 3-5 years of hands-on experience with the Atlassian product suite, especially JIRA.
  • Expert knowledge of Atlassian tool administration for JIRA and Confluence.
  • Ability to write custom JQL (Jira Query Language).
  • Experience with Jira dashboards, Confluence integration, and Atlassian installations.

Responsibilities

  • Analyze and document current JIRA functionality for potential improvements.
  • Manage user permissions for JIRA and Confluence based on project needs.
  • Perform application and system admin tasks including backups and scheduled jobs.
  • Test new versions of JIRA tools and plugins for compatibility.
  • Maintain JIRA projects and workflows while enhancing security through access management.
  • Communicate and share knowledge across various levels with internal and external contacts.
  • Manage multiple responsibilities while meeting tight deadlines.

Benefits

  • Work in a dynamic agile environment.
  • Opportunity to enhance JIRA and Confluence configurations and security.
  • Ability to interface with customers, offering a customer-facing dimension to the role.
Full Job Description
Job title: JIRA Administrator

Duration: Full Time

Location: McLean VA

Job Description:

Responsibilities:

Analyze, review, and document current functionality to determine potential areas of improvement.

Manage user permissions for tools according to the needs of projects and teams.

Perform application and system administration tasks, including data backups and scheduled jobs.

Test new versions of the tools and plug-ins to ensure compatibility.

Research and utilize industry standard methods and techniques.

Maintain JIRA projects, workflows, permissions, and users while working in a JIRA 6.x & 7.x environment.

Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.

Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.

Communicate and share knowledge with internal and external contacts at all levels.

Manage multiple responsibilities with tight deadlines.

Perform basic Linux and Windows Server administration tasks.

Requirements:

Bachelor's degree in Management Information Systems, Computer Science or related discipline; or Master's degree.

4+ years' experience as JIRA Administrator with experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required.

Minimum of 3-5 years' hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator.

Expert level Atlassian tool administration knowledge on JIRA and Confluence.

Ability to write custom JQL (Jira Query Language), a plus.

Ability to construct custom dashboards using various filter types in JIRA, a must.

Ability to construct Confluence pages and integrate JIRA projects with Confluence pages, a must.

Experience in performing Atlassian installations, migrations, and plugin installation, a must.

Experience installing applications on VMs, monitoring performance, and tailing logs on Unix Systems Administration and Microsoft Windows Server, preferred.

Microsoft SQL Server or MySQL Database administration skills are preferred.

LDAP integration experience.

Strong analytical skills.

Ability to work in a dynamic agile environment.

Must have strong work ethic with good time management skills.

Excellent verbal and written communication skills.

Position involves some interfacing with customers.

Applicants selected will be subject to a Public Trust background security investigation and may need to meet eligibility requirements for access to sensitive information.

US Citizens or Permanent Residents preferred.

Qualifications

Bachelor's degree in Management Information Systems, Computer Science or related discipline; or Master's degree.

4+ years' experience as JIRA Administrator with experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required.

Minimum of 3-5 years' hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator.

Additional Information

US Citizens or Permanent Residents preferred.

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