Role descriptionRemote Position within USAApplication Development Enhancement- Develop maintain and support Java based Data Quality applications APIs and integrations
- Design and implement SOAP and RESTful web services
- Build and enhance data validation matching standardization identity resolution and cleansing processes
- Support integrations between source systems and Data Quality platforms
Production Support Incident Management- Investigate and resolve Data Quality incidents service requests defects and production issues
- Monitor application health service availability queues batch jobs and integrations
- Manage queue backlogs duplicate records merge exceptions and invalid data scenarios
- Support operational activities related to contact household organization and policy data maintenance
Data Quality Operations- Analyze customer and policy data quality issues and implement corrective actions
- Perform root cause analysis for matching merging ingestion synchronization and householding issues
- Partner with business and technology teams to eliminate recurring data defects
- Assist with preventive maintenance monitoring and cleanup activities to ensure application stability.
Analysis Troubleshooting- Diagnose production issues using logs application diagnostics SQL queries monitoring tools and API testing.
- Troubleshoot application integration and dataprocessing failures
- Collaborate with infrastructure and development teams to resolve system bottlenecks and processing issues
- Document findings corrective actions preventive measures and support procedures
Responsibilities- Ensure high quality trusted enterprise customer and policy data across systems
- Provide timely resolution of Data Quality incidents defects and operational issues
- Drive continuous improvement initiatives to reduce recurring data defects
- Maintain high availability and performance of Data Quality applications and integrations
- Collaborate effectively with business governance and technology teams
- Support production stability through proactive monitoring preventive maintenance and operational excellence
- Deliver scalable and sustainable solutions that improve enterprise data integrity and customer data reliability
Primary SkillsJava Application Development
Web Services SOAP REST APIs
SQL Relational Databases
Application Integration Troubleshooting
Data Quality Concepts Matching Merging Standardization Cleansing Validation
Log Analysis Production Support Tools
Batch Processing QueueBased Architectures
Secondary SkillsInformatica MDM Informatica Data Quality IDQ or similar Data Management Platforms
Trillium Data Quality Solutions
Master Data Management MDM Ecosystems
ServiceNow Incident Request Management
Insurance or Financial Services Domain Experience
