The Jacksonville Market Leader will lead the growth of Brown and Caldwell's municipal water and wastewater business in the Jacksonville and Northeast Florida municipal water and wastewater market. This highly visible role offers an experienced water industry professional the opportunity to expand client relationships, influence local strategy, build a high-performing team, and help shape Brown and Caldwell's continued growth in Jacksonville and Northeast Florida.
The successful candidate will bring knowledge of the Northeast Florida water market, the ability to develop trusted client relationships, and a strong interest in taking on broader market leadership responsibilities. We welcome candidates who have established leadership experience as well as those who have demonstrated the skills, relationships, and potential to take the next step in their careers.
Working with local, regional, and company leadership, the Jacksonville Market Leader will:
- Build and strengthen client relationships with municipal utilities, local governments, and partners throughout Jacksonville and Northeast Florida, serving as Client Service Manager for select key clients.
- Develop and execute a focused market growth strategy, identifying emerging client needs and opportunities and leading positioning for priority pursuits.
- Connect clients with Brown and Caldwell's capabilities and people, bringing the right technical expertise and resources together to address client needs.
- Help guide business planning and investment decisions, balancing growth opportunities, client service, workforce needs, project delivery, and financial performance.
- Recruit, develop, engage, and retain a talented Jacksonville team, fostering a collaborative and accountable environment while mentoring employees and developing future leaders.
- Represent Brown and Caldwell in the Florida water community, strengthening the firm's visibility and relationships through active industry engagement and leadership.
Active participation in Florida's water industry is expected and may include involvement in Florida WEA/WEF, the Florida Water Resources Conference, local and regional utility organizations, and DBIA chapters, as appropriate.
This opportunity is well suited for an experienced water and wastewater professional who understands the Jacksonville and Northeast Florida market, enjoys building lasting client relationships, and is ready to take the next step in their career by helping shape the continued growth of a local business and team.
Responsibilities- Grow our business by meeting the demands of evolving the market, balancing company resources for growth and delivery, and improving development and career advancement opportunities for our employees.
- Optimize organizational health by focusing on hiring, developing, retaining, engaging and allocating talent.
- Support the Area Directors in managing operations including staffing levels, overhead allocation strategies, constantly improving operational metrics, strategic and business planning and process improvements.
- Build and sustain strong, deep and sincere relationships with clients - ensuring they continue to make BC their company of choice.
- Operate with passion, collaboration, and optimism by inspiring others, chasing after continuous improvement and innovation, demonstrating good judgement, ethical decision making, and delivering high-impact results.
- Recruit, development, engage talent - realizing that talent is our business, and the way BC will continue to grow.
- Lead the development and implementation of a market sector strategic business/action plan by identifying market drivers, market trends, and client needs. Play a critical role in identifying and developing new opportunities, prepare effective technical proposals, and take an active leadership role in developing profitable business with new and existing clients.
- Drives market sales to meet total year-over-year goals.
- Identifies and develops key clients. Serves as the CSM for select key clients. Supports other CSMs in advancing client relationships, converting opportunities into revenue using BC's proven Plan To Win capture strategy, and encouraging technical practice diversification.
- Make new client Go-No Go (GNG) decisions based on financial stability and market sector strategy.
- Makes final pursuit GNG decisions. Supports select pursuits through client relationship development and/or through development of strategy by participation in pursuit activities.
- Develop and expand client relationships that generates repeat business for the lifecycle of the project and inclusive of all services provided by BC.
- Communicate change and business decisions across the area and organization.
- Support development and delivery of the market or area business plan by collaborating with the Area, Growth, Project Delivery and BU leadership including in support of planned/forecasted goals for total revenue, net revenue, total direct labor (DL; import + source) and indirect labor (IDL).
- Participate in strategic business planning processes and construction of bottoms up annual budgeting.
- Lead, develop, and coach a high-performing team by setting clear expectations, providing feedback, and fostering a culture of engagement, growth, and accountability.
- Support workload planning, performance management, and team operations to align resources with business priorities
- Flexibility to adapt and execute various additional assignments based on evolving needs.
Skills and Competencies- Ability to lead with influence, driving the achievement of strategic objectives
- Deep knowledge of business and financial principles, demonstrating an aptitude for profit and loss management.
- Strong financial acumen, budgeting, and resource allocation knowledge
- Proven track record of hiring and/or building high performing teams and leaders.
- Excellent coach, developer, and leader of staff at all levels
- Solid interpersonal skills and a motivated self-starter and team player
- Well organized, detail oriented and strong prioritization skills
- Ability to work independently and in a team/virtual environment
- Ability to lead others through influence in a consistent, positive manner.
- Demonstrated financial acumen including financial responsibility within the market area and associated market sectors.
- Ability to effectively mentor employees
- Excellent written and verbal communication skills, ability to communicate effectively across varied audiences
Experience- A minimum of 10 years' experience in increasing responsibility roles including operational management of a division or similar Profit and Loss center leadership experience
- Experience in environmental consulting, engineering, construction and operations industry
- Previous leadership experience and experience mentoring employees
- Experience growing services within established market areas.
- Experienced in annual business planning, strategy development, and implementation.
- Experience managing a large portfolio with a substantial impact on the business.
- Experience managing successfully within a similar division-based business model
Preferred Experience- Demonstrated success in Florida's municipal water and wastewater market, including business development, client service, project delivery, and relationship building.
- Experience developing trusted relationships with municipal utilities and local government clients, including experience serving as a Client Service Manager, Account Manager, or similar client leadership role.
- Strong business acumen, including experience with business planning, financial performance, resource planning, investment decisions, and business growth.
- Demonstrated ability to build, lead, mentor, develop, and retain high-performing teams and future leaders.
- Experience developing and executing market growth strategies and leading significant pursuits, capture efforts, or client development initiatives.
- Active participation or leadership in Florida WEA/WEF, FWRC, DBIA, or other relevant water and infrastructure organizations.
- Knowledge of Florida water, wastewater, water reuse, resiliency, regulatory drivers, and infrastructure funding.
- Professional Engineer (PE) license in Florida, or the ability to obtain Florida licensure, preferred.
Education- Bachelor's degree in engineering, Construction Management, Science, or equivalent experience required
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Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.
Location A: $144,000 - $196,000
You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.
Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.
