Full Job Description
Finning Canada
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
Finning Canada is seeking a Parts Journeyperson in Cranbrook, BC. As the Parts Journeyperson, your primary responsibility includes developing and maintaining customer relationships, providing sales support for telephone, walk in and shop parts needs, as well as effectively managing all facets of the parts ordering process and system.
What's in it for you?
• $46.95 - $52.17
• Industry leading Employer paid benefits
• Employee Share Purchase Plan options
• RRSP and Retirement Plan options
• Boot Allowance
• Employee Rewards - exclusive access to discounts and perks
• CAT Certified Training
Job Description:
Major Job Functions:
• Handling incoming telephone calls
• Internal field service and walk in customer parts sales orders
• Promote and demonstrate safe work practices
• Completing tasks that are assigned by supervisor/management
• Sourcing Cat and Non Cat parts and managing backorders
Qualifications:
• Journeyperson parts certification coupled with previous parts, warehouse, and front counter sales experience
• A high performance, positive attitude and the ability to build and maintain respectful working relationships
• Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
• This self-motivated individual will be a team player with highly developed organizational, interpersonal, verbal and written communication skills
• Ability to deal with difficult situations and driven to provide unparalleled customer service
• Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation and the MS Office Package will be considered assets
• Caterpillar parts product knowledge is an asset
Important Details:
• This position is based in Cranbrook, BC on a 5x2 shift. (Monday-Friday)
• Please note that any future shift changes that may occur will be made in accordance with the Terms & Conditions of the current Collective Agreement
• Candidate selection will be in compliance with the terms of the current Collective Agreement
Union Membership: You are required to become a member of the Union associated with this position. This will be effective immediately and will result in union dues being deducted from your pay. The terms and conditions of your employment will be governed by the collective agreement.