Clinic
Director
Clinic Director
Location: Addison, Texas
Company: IV NutritionAbout the RoleOur Addison clinic is opening soon, and we're looking for a Clinic Director (NP ) to run the clinic and bring IV Nutrition's mission to life locally.
The Clinic Director is the leader of the business - ensuring operational excellence and a positive team environment while creating an exceptional experience for every client. This role owns operations, clinic performance, hiring and performance management, sales, and all clinical execution.
This is a role for someone who genuinely cares about people - clients and team members alike - and who also loves the challenge of running a business well. You'll be the heartbeat of the clinic: setting the tone, building the team, and making sure every client leaves feeling cared for.
What You'll DoLead With an Ownership Mentality- Own overall clinic performance - revenue, profitability, client experience, and team execution - as the single point of accountability for the clinic
- Set the tone for culture, professionalism, and performance standards, keeping the clinic aligned with company goals and brand standards
- Track KPIs and turn them into clear action plans, leading with an ownership mindset and a commitment to continuous improvement
Grow the Business- Drive sales through memberships, packages, retail, and wellness services, building a sales culture rooted in education, not pressure
- Set and coach toward sales and retention goals - through client consultations, outreach, and loyalty programs
- Review sales reports to spot growth opportunities, and partner with corporate on promotions and business development
- Engage the local community through marketing, networking, and outreach
Deliver an Exceptional Client Experience- Ensure every client gets a high-quality, personalized, consistent experience that earns long-term relationships and referrals
- Resolve concerns promptly and follow up when it matters - hospitality and exceptional care are non-negotiable
Champion Clinical Excellence- Ensure safe, effective administration of IV therapies, in compliance with clinical regulations, protocols, and physician/standing orders
- Oversee documentation accuracy and client care quality, providing clinical guidance and support to staff
- Promote a culture of safety, professionalism, and clinical excellence
Build, Develop, and Manage Your Team- Hire, train, and develop clinic staff, building a high-performance culture focused on results, client care, and growth
- Spot and develop future leaders, recognize high performers, and hold regular performance and development conversations
- Use performance metrics to drive accountability, addressing issues quickly and partnering with HR as needed
- Keep the clinic on track toward its operational, sales, and client satisfaction goals
Keep the Day-to-Day Running Smoothly- Ensure smooth daily operations, consistent service delivery, and efficient workflows across all shifts
- Manage scheduling, staffing, inventory, and supply ordering
- Execute company initiatives and process updates, and keep the clinic clean, organized, and compliant
Qualifications- Current, active NP license - required
- Current BLS certification - required
- ACLS certification - preferred
Experience- 2-5 years of vascular access or infusion experience
- 2+ years of leadership or management experience
- Experience leading sales teams, client retention programs, or membership-based businesses preferred
Working Knowledge- Google Workspace (Drive, Gmail, Meet, etc.)
- Electronic Medical Records (EMR) systems
- Anatomy, medical terminology, and clinical practices
- Sales reporting, KPI tracking, and performance management systems
Skills & Attributes- A natural leader who takes real ownership of outcomes
- Proven ability to drive sales performance and client retention
- Brings both clinical excellence and business savvy
- Strong at hiring, motivating, and developing high-performing teams
- A clear, warm communicator who can navigate hard conversations with care
- Organized, adaptable, and able to think on your feet in a fast-moving environment
Good to Know- 8-12 hour shifts
- 2-4 weekend shifts (Saturday and Sunday) per month, based on staffing needs
- Comfortable, climate-controlled clinic environment
- Extended shifts are scheduled well in advance - mandatory overtime is not the norm
- Required 10-day onboarding training
Is This Role for You?This role carries real responsibility - you're accountable for everything that happens in the clinic. Staff will need coaching. Clients will occasionally have concerns. Sales goals will need attention. Operational hiccups will come up, because that's just clinic life.
What we need from you is steady leadership through all of it: solving problems quickly, developing your team with patience, growing the business thoughtfully, and creating an experience clients want to come back to.
In return: competitive compensation and benefits, a great clinic environment, real ownership, a brand you can be proud to represent, and the chance to build something meaningful for your community from the ground up.
If this sounds like you, we'd love to hear from you.
