Expert level support of firewall configuration and maintenance, experience with Cisco equipment preferred
Expert level skills of configuration, installation, troubleshooting, and supporting Cisco Networking equipment (Routers, Nexus and access switches), Wireless Controllers and Access Points, Computers, Servers and peripherals
Expert level knowledge with 802.1q VLANs and working within industry best practices
Working knowledge of Security policies and principles with implementation experience
Experience building and maintaining fiber optic networks
Experience maintaining an enterprise-level infrastructure, including fiber optics
Working experience implementing network traffic analysis, remote access methods and systems, state full inspection firewalls, encryption, authentication and authorization technology.
Hands on technical experience working with VPN technologies (IPSEC, SSL VPN, WebVPN, AnyConnect, DMVPN, etc.)
Position has responsibility for a component of IT security for their functional area
OTHER RESPONSIBILITIES/REQUIREMENTS
Respond to network administration, operations, and maintenance problems while off duty, on an on-call basis
Understanding of 802.11G/N in both the 2.4 and 5 GHz frequencies
Ability to engineer, build, and test networks for optimum reliability
General understanding of VoIP equipment and operation, POE technologies
Able to work with a VoIP provider to deploy and support
Knowledgeable in application transport and network infrastructure protocols (SSL/TLS, DNS, DHCP, WINS, NTP, FTP, HTTP, SMTP, CIFS, LDAP, and Microsoft AD), and possess an understanding of how to support these applications / protocols when accessed through VPN and firewall appliances
Configuring network services using open source technologies on Linux servers
Comfortable documenting and explaining network topologies
Understand and diagram existing network
Diagram, plan and explain future upgrades
VMware Enterprise administration understanding
Ability to quickly learn new or unfamiliar technologies and products, independently using documentation and online resources
Strong oral, written, communications, and presentation skills
QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's degree is required: preferably in Information Technology or computer science
Eight plus years' work experience in information technology field: preferably in network field; Master's degree may substitute for some work experience
Outstanding Knowledge of Core Networking functions (Routing, Switching, OSI Model)
Must have and maintain a valid Georgia driver's license and maintain a driving record that complies with the Underwriting guides for the Mutual Insurance Company
Extensive knowledge of the Operating System used on desktops and laptops is required
Advanced skill in the Microsoft Office Suite of applications in required, including Visio
SUPERVISORY RESPONSIBILITIES:
Willingness to mentor more junior staff members and support personnel
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Experience in a fast paced support environment in networks as a member of a 24x7x365 network and/or security operations team
Must be able to concentrate for long periods of time
Must be able to lift and carry 50 pounds on occasional basis
Working in confined spaces such as attics and crawl spaces as needed
