SummaryThis positioin is located in Bureau of Diplomatic Security, Office of the Chief Technology Officer, Integrated Systems Division (DS/CTO/IS).
The Integrated Systems Division oversees a broad range of Bureau information technology activities andoperations that includes systems engineering, enterprise engineering and content management support, networked systems integration, requirements analysis, systems design and development, and project management.
DutiesHelp
- Leads changes and quality management practices that make IT services more responsive to customers and end users.
- Evaluates new developments and presents business cases that recommend better ways to run and maintain IT operations.
- Advises management on developing and buying IT hardware and related services, including how new hardware will affect current DS operations.
- Serves as Government Technical Monitor (GTM) with the contracting officer's representative (COR) and oversees contractor IT operations and maintenance services to make sure they meet acquisition rules and CTO requirements.
- Works with IT specialists in other Department offices and federal agencies to keep CTO consistent with Department and federal IT policies, procedures and best practices.
RequirementsHelp
Conditions of employment- U.S. Citizenship is required.
- Incumbent will be subject to random drug testing.
- Must be able to obtain and maintain a Top Secret security clearance.
QualificationsApplicants must meet all the required qualification requirements described below by the closing date of this announcement.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.
Applicants applying for the GS-14 grade level must meet the following requirements:Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:- Experience managing IT operations and maintenance, including advising on new hardware and approaches to improve services.
- Experience overseeing contractor IT services and reviewing contract documents such as statements of work and task orders.
- Experience representing an organization on interagency committees and working groups on IT policy issues
NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-14 position.
EducationEducation requirements do not apply to this vacancy announcement.
Additional information- For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at OAA@state.gov.
- If eligible, situational telework agreements may be permitted with supervisory approval.
- Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
BenefitsHelp
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
