The
IT Software Developer will provide technical leadership and hands-on software development support for Minnesota PBS digital platforms, internal applications, and system integrations. This role is responsible for supporting the backend needs of the Minnesota PBS website, developing API-based integrations between internal systems, creating application solutions for departments across the organization, and supporting migration from legacy ERP technologies to modern platforms. The position partners closely with cross-functional stakeholders to assess business needs, design practical and maintainable solutions, and resolve application-level support issues. A strong belief in the mission of Minnesota PBS, and the service we provide to our community is crucial.
Compensation: $90,000 to $100,000 annually in addition to company provided benefits.Hybrid Work Environment: Candidates must live in or be willing to relocate to the Twin Cities Metro area and report to the onsite office a minimum of three days per week. Website Support, Maintenance, and Ongoing Development (50% of time)- Works with Marketing to triage requests and provides ongoing support for the organization's digital platform focused on stability, usability, and ongoing improvements. Includes:
- Maintenance and support of the Payload CMS and front-end website.
- Bug fixes, performance improvements, and troubleshooting; works directly with third-party service providers like Vercel and Supabase to address issues and outages.
- Content publishing support and CMS assistance for Marketing team.
- Monitoring and issue resolution related to integrations (PBS, Engaging Networks, ACD).
- UX/UI refinements; partners with stakeholders on usability testing and QA.
- Enhancements and iterative improvements to existing functionality.
- Technical guidance and support across the platform.
- In collaboration with Marketing, develops new website features and enhancements that improve functionality in response to cross-departmental business needs. Includes:
- Ongoing prioritization, planning, and coordination with internal teams and stakeholders.
- Product and technology recommendations based on understanding of current trends.
- Backend development and iterations based on feedback and UX.
- Evaluates legacy systems and services that are no longer needed to support the current digital ecosystem. Includes:
- Research to understand our highly matrixed system.
- Data-informed recommendations and decision making.
- Technical capabilities to sunset or disable unneeded products.
Application support and internal system integration (40% of time)- Design, develop, and maintain application solutions that support business processes and operational needs across departments.
- Develop and support API-based integrations between internal systems, third-party platforms, and cloud services to improve data flow and reduce manual processes.
- Support migration from legacy ERP systems and related technologies to modern application platforms, including data integration, process mapping, testing, and transition support.
- Translate business requirements into technical specifications, conceptual designs, integration plans, and maintainable application solutions.
- Develop current and future state application architecture road maps in partnership with business and IT teams.
- Design intuitive, well-modeled API endpoints for internal and user-facing consumption, using OpenAPI specifications and API testing tools to document and validate integrations.
- Evaluate and recommend new technologies that align with organizational needs, technical standards, security requirements, and long-term maintainability.
- Document application designs, integrations, support procedures, system dependencies, and migration plans from a technical perspective.
Application-level support requests (10% of time)- Respond to support requests that require application-level assessment, troubleshooting, remediation, or coordination with vendors and internal technical teams.
- Analyze reported issues to determine root cause, business impact, system dependencies, and appropriate remediation steps.
- Partner with departments to clarify requirements, prioritize support needs, communicate status, and implement practical solutions.
- Participate as an active member of the IT Team. Contributes to shared goals, innovation and collaboration with colleagues on achievement of priorities.
- Stay up to date with the latest developments in the field and seek out opportunities for personal and professional growth.
- Complete other projects & tasks assigned.
Required Experience- At least 4 years of experience with a proven track record of success in software architecture, software development, application support, or DevOps, with a portfolio of successful software or integration projects that demonstrate strong technical skills and leadership.
- At least 4 years of experience developing current and future state application or domain architecture road maps in partnership with business and IT teams.
- At least 4 years of experience designing, developing, testing, documenting, and supporting backend services, APIs, integrations, and application solutions.
- At least 4 years of experience supporting web applications, internal systems, application integrations, data flows, and application-level troubleshooting in a business environment.
Preferred Experience- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent experience.
- 5-7 years of experience in software development, application architecture, solution design, or DevOps, with a strong portfolio of successful software projects that demonstrate technical skills and leadership.
- 5-7 years of experience architecting solutions for internal systems, business applications, APIs, integrations, cloud services, and cross-department workflows.
- 5-7 years of experience with AWS developer tools and services used to build, deploy, monitor, secure, and maintain application solutions.
- Previous experience with database administration, including database maintenance, performance awareness, backup and recovery practices, data integrity, security, and support of application data needs.
- Previous experience with ERP, CRM, and SaaS integrations.
Knowledge, skills and abilities:- Strong knowledge of advanced software architecture principles, design patterns, and best practices.
- Proven experience working with and protecting sensitive data and user privacy, and the ability to create solutions that follow data security and privacy regulations.
- Ability to communicate technical concepts effectively with non-technical stakeholders and to lead cross-functional teams towards shared goals.
- Ability to conduct code reviews to ensure compliance with technical standards and software architecture.
- Experience establishing, maintaining, and applying architecture standards, disciplines, and principles in all areas of engagement.
- Experience documenting development plans, processes, and overall applications from a technical perspective.
- Capable of creating internal Proof-Concepts, following thorough testing procedures.
- Strong computer skills: Microsoft Office Suite - Outlook, Word, Excel, OneDrive, Teams, the Adobe Creative Suite.
- Strong focus on audience and end user needs
- Strong organizational and time management skills. Able to multitask in a fast-paced, time-sensitive production environment.
- Excellent oral and written communication and interpersonal skills.
- Ability to work collaboratively and communicate effectively with all team members.
- Commitment to advancing Inclusion, Diversity, Equity and Accessibility (IDEA) priorities within the organization.
