Job Summary:
We are looking for a highly motivated IT Project Manager to join the Program Management team and support the planning, coordination, and execution of multiple high-visibility technology projects. The role requires strong technical and program management expertise, along with the ability to collaborate with geographically distributed teams, build stakeholder relationships, and provide strategic direction. The ideal candidate will work closely with Engineering, Development, DevOps, Production Support, PMO, program leadership, and external stakeholders to drive project execution, promote Agile practices, and deliver continuous value to customers.
Key Responsibilities:
• Lead program and project management planning, coordination, support, and execution across multiple technology initiatives.
• Manage high-visibility projects and technical program portfolios, ensuring alignment with business and technology objectives.
• Collaborate with Engineering, Development, DevOps, Production Support, PMO, program leadership, and external stakeholders.
• Facilitate work prioritization based on business requirements and technology needs.
• Develop, forecast, manage, and execute project plans, roadmaps, schedules, and timelines.
• Build and maintain strong relationships with customers, stakeholders, and geographically distributed teams.
• Provide innovative thought leadership and identify opportunities to improve project delivery and operational effectiveness.
• Promote Agile leadership practices and contribute to developing and sustaining an innovative Agile culture.
• Develop an understanding of system components, functional dependencies, schedules, timelines, and established processes to support effective project execution.
• Understand the business criticality of applications and their impact on complex business processes.
• Navigate sophisticated global technology environments, including internal, external cloud, and hybrid infrastructure.
• Identify opportunities to improve support processes, operational efficiency, and customer experience.
• Manage multiple priorities independently while ensuring effective coordination and collaboration across teams.
• Drive project outcomes through strong execution, stakeholder engagement, and proactive problem-solving.
Required Qualifications:
• 10+ years of experience in Program or Project Management within the financial services industry.
• Experience managing large-scale technical program portfolios.
• Experience facilitating work prioritization based on business and technology requirements.
• Strong experience developing, forecasting, managing, and executing project plans.
• Experience working with internal and external cloud environments, including hybrid infrastructure.
• Ability to partner with and influence stakeholders at all organizational levels.
• Strong understanding of complex enterprise systems and business-critical applications.
• Familiarity with financial systems and business processes.
• Familiarity with ITIL frameworks and/or Agile Project Management methodologies.
• Strong communication, interpersonal, analytical, and problem-solving skills.
• Ability to understand sophisticated global technology environments.
• Ability to manage multiple projects and priorities effectively while working independently and collaboratively.
• Demonstrated ability to improve operational support processes and customer experience.
• Strong customer focus and commitment to customer satisfaction.
Preferred Qualifications:
• Experience with web and cloud project planning and roadmap development.
• Working knowledge of investment terminology and practices.
• Experience with Jira, Confluence, and Aha!
• Project Management Professional (PMP) certification.
• AWS certifications, preferably AWS SysOps or AWS DevOps.
Certifications:
• MSCE or A+ certification is required, with MSCE preferred.
