Bachelor's degree or equivalent industry experience
5+ years in advanced technical project management, preferably program management
Experience with Planview tools, especially Portfolios
Knowledge of project management disciplines
Familiarity with Software Development Lifecycle (SDLC)
Proficient in Microsoft applications, particularly MS Project
Strong communication and organizational skills
Responsibilities
Develop program implementation approach and roadmap based on stakeholder vision
Collaborate with project sponsors and teams to plan scope, deliverables, and resources
Lead platform governance activities including prioritization and executive reporting
Partner with stakeholders to enhance portfolio management and governance processes
Manage risks, issues, and dependencies to optimize delivery
Provide oversight of program status to senior leaders and resolve high-priority issues
Evaluate opportunities to expand Planview capabilities to meet business needs
Benefits
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including Employee Assistance Program
Referral bonus program + more!
Full Job Description
Job Description
It's about having us covered from end to end.
Are you always looking for innovative ways to help people? Do you love serving others and enjoy lending a helping hand regardless of the issue? Do you strive to lead by example and want to play an integral role in the development of your team? If so, then the IT Program Manager I role might be for you!
Who you are:
As an IT Program Manager I - Planview with Frost, you will:
Develop program implementation approach and road map based on program vision articulated by project sponsor and key stakeholders, serving as Frost's primary business liaison for Planview and related managed-services partners
Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for program deliverables and workstreams
Lead platform governance activities including intake, prioritization, release planning, stakeholder alignment, and executive reporting.
Partner with business and technology stakeholders to improve portfolio management, planning, capacity management, reporting, and governance processes supported by Planview.
Manage risks, issues & dependencies and maintain a RAID log to maximize delivery efficiency and productivity
Manage and provide oversight of program status to Senior leaders and work across project workstreams to prioritize and resolve high priority issues requiring escalation
Work productively and positively with a wide range of individuals including project managers, key organizational leaders, resource managers and stakeholders to evaluate opportunities to optimize or expand Planview capabilities to support evolving business needs
Use effective project and program management methodology and techniques to enable the success of the program; driving organizational readiness, communications, training, adoption, and continuous improvement related to platform capabilities
Develop and use assessment tools to evaluate and improve stakeholder satisfaction and program quality
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
Bachelor's degree or equivalent industry experience
5+ years in an advanced technical project management role (preference given to those with program management experience)
Experience using, administering, enhancing, or integrating with Planview tools, particularly Portfolios
Demonstrated knowledge of project management disciplines
Demonstrated knowledge of Software Development Lifecycle (SDLC)
Proficient in Microsoft computer applications (MS Project)
Excellent communication and collaboration skills
Strong organizational skills
Additional Preferred Skills:
Master's degree in relevant field
Experience managing projects in multiple methodologies (predictive/waterfall, hybrid, and agile)
Project Management Professional Certification (PMP)
Agile Certification (CSM or PMI-ACP)
Program Management Professional Certification (PgMP)
Change Management Certification (Prosci)
Experience supporting portfolio management, strategic planning, capacity planning, governance, or related business processes
Experience managing enterprise platforms, technology programs, or managed-services relationships
Demonstrated experience in providing policy, strategic and operational advice, and recommendations at a senior level
Demonstrated experience in stakeholder engagement, organization readiness, change management, and adoption activities on complex and high-profile issues
Knowledge of software engineering disciplines
Lean Six Sigma Certifications (LSSGB, LSSYB, LSSBB, LSS Champion)
Our Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
About Frost Bank
Frost Bank is a subsidiary of Cullen/Frost Bankers, Inc., a financial holding company, headquartered in San Antonio, Texas. The company provides a wide range of banking, investments, and insurance services to businesses and individuals in Texas. Frost Bank has over 130 branches across Texas and offers online banking services to its customers. The bank was founded in 1868 by Thomas Claiborne Frost and has been serving Texans for over 150 years.
