IT Professionals for Municipal Government Entity

Management Applications, Inc.

$70K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in IT support and administration
  • Strong knowledge of Windows Server 2003/2008 R2 and Windows 7/XP
  • Familiarity with VMWare virtual environments and linked clone technology
  • Experience in networking with devices from Cisco, HP, and others
  • Certifications in PMP, ITIL, or Six Sigma preferred
  • IT certifications from recognized organizations desired
  • Bachelor's degree in IT or related field preferred; strong experience may be accepted for 2-year degree.

Responsibilities

  • Conduct initial assessment of IT processes and asset inventory
  • Provide basic desktop application support including installation and troubleshooting
  • Administer server systems and networks, ensuring performance and user setup
  • Manage network devices and peripherals, including traffic and configuration
  • Implement IT security measures, perform audits, and manage remote access
  • Assist in project implementations and system enhancements
  • Document IT processes and maintain inventory of IT assets.

Benefits

  • Opportunity to work in a municipal government setting
  • Engagement in a varied and evolving IT environment
  • Collaboration with multiple departments including Emergency Services
  • Chance to enhance skills in server and network administration
  • Involvement in IT security initiatives and proactive monitoring.
Full Job Description
IT Professionals for Municipal Government Entity

The entity currently runs a Windows 2003 and Windows 2008 R2 server environment with workstations running Windows 7 or Windows XP Professional. These workstations connect via basic network shares to the servers, which serve as basic file and application servers. Most servers reside in a VMWare virtual environment with some physical servers. The entity Buildings on the entity's central block are connected via fiber with extended WAN connections to other entity Buildings via both fiber and MPLS circuits. Desktop workstations consist of a combination of physical desktops and VMWare view workstations operating in a linked clone environment with multiple desktop pools supporting entity and Emergency Services. The entity also utilizes a Server for an AVAYA IP Office phone system. The Server and phone system support is provided by Tri-Com Systems, Inc.

Job Responsibilities and Necessary Experience:

Initial Review of IT environment/processes and IT Asset Inventory

Desktop Application Support-Basic support functions including installation and troubleshooting.

Server Administration Services-Monitoring systems and network. Complex application and database support. Setup new users. Performance and capacity management.

Network Administration Services-Administer over all network devices and peripherals (Cisco, iBoss, HP, Xerox). Capacity and traffic management. Configuration and change management. Proactive monitoring and troubleshooting. Patches and upgrades.

IT Security-Virus and spam support. Perform security audits. Configure remote access. Resolve security breaches.

Additional Support Services-Project and system enhancement implementations. Maintain Inventory. Preventative Maintenance. Documentation. MUNIS Financial Software. VoIP support. VMWare support.

Certifications:

PMP, ITIL, Six Sigma

IT certifications from Cisco, CompTIA, VMWare, Avaya, Microsoft, HP, Xerox, iBoss etc. are preferred. Be sure to list all IT certifications within your submission.

Required Education:

4-year degree preferred. MAI will consider 2-year degrees with exceptional experience.

Job Application Instructions:

To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all IT certifications and Education within your resume.

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