BS/MS degree in Computer Science, Engineering, or related field preferred
2-5 years of experience in Operational Technology (ICS IT/OT) maintenance and support
PME certification or ability to obtain it through on-the-job training
Preferred CCNA certification
Strong project management and organizational skills, including documentation of workflows
Experience with hybrid infrastructures (on-premises and cloud)
Advanced networking knowledge (Cisco/AMG/Juniper)
Responsibilities
Manage the OT network and virtual environment for key clients
Support Energy and Power Monitoring Systems (EPMS)
Implement and maintain projects aligned with IT/OT vision
Drive multi-year technology and modernization efforts with minimal supervision
Define, implement, and document operational processes and procedures
Proactively manage and monitor systems for high availability
Provide technical support for IT/OT integrated equipment and services
Benefits
Health, Dental, and Vision Insurance
Disability Insurance and Life Insurance
401(K) and Stock Ownership
Paid Vacation and Holidays
Educational Benefits
Wellness Programs
Work/Life Balance
Full Job Description
IT/OT Specialist
Summary/Objective:
OnPoint Automation group is seeking a skilled IT/OT Engineer. In this role, develop, build, and maintain our customer's Operational Technology systems. You will focus on ensuring that their Operational Technology (OT) systems are secure, patched and managed. Qualified systems engineers will have a deep IT, computer systems engineering, or systems engineering and analysis background. Your goal will be to ensure that the technology infrastructure of our customer's runs smoothly and efficiently. This role will require on-call commitments at least once a month and non-business hour work may be necessary occasionally.
Essential Functions:
Managing the OT network and virtual environment for key clients as part of ongoing service contract.
Supporting EPMS (Energy and Power Monitoring System)
implement and maintain projects that support the overall IT/OT vision
Comfortable working under minimal supervision and driving multi-year technology and modernization efforts with our customers.
Define, implement, and document operational processes and procedures, with periodic reviews for efficiency and improvement
Install, configure, test and maintain operating systems, application software and system management tools
Proactively manage and monitor systems and infrastructure to ensure the highest levels of availability
Maintain security, backup, and redundancy strategies
Provide technical support for IT/OT integrated equipment and services
Ability to troubleshoot and discover alternate solutions to issues.
Liaise with vendors and other IT personnel for problem resolution
Assist in OnPoint Automation project deployment and services
Commitment to Safety:
Adhere to all United Electric health, safety, and environmental policies.
Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility.
Complete an accident/Incident report for any safety and/or health infractions that occurs or is witnessed.
Support all United Electric health, safety, and environmental policies for all employees within your department.
Qualifications:
BS/MS degree in Computer Science, Engineering or a related subject preferred
Operational Technology (ICS IT/OT) Engineer with 2-5 years of maintenance and support (Preferred)
PME (Power Monitoring Expert) certification or the ability to obtain PME certification (on the job training)
CCNA certification (preferred)
Knowledge of SQL
Strong project management and organization skills - including documenting workflows and detailed service reports
Configuration and maintenance of IT, EPMS, and building control software technologies
Proven working experience in installing, configuring and troubleshooting Windows environments
Experience in automating technical and business workflows
Experience with hybrid infrastructures (on-premises and cloud).
