IT Operations ManagerAberdeen, Maryland; Hybrid 4+ days per week onsite. Travel to other Maryland locations (Havre de Grace & Annapolis Junction) as needed.
Role SummaryLufburrow and Company, Inc. (LufCo) is seeking a versatile professional to manage and optimize our enterprise technology framework. From supporting critical defense projects to leading system modernization, this role ensures high availability and robust security across our AWS cloud and on-premise infrastructure. You will join a collaborative team of builders and tinkerers dedicated to protecting national security through innovative services and cutting-edge technology.
Key Responsibilities- Manage a growing physical IT Infrastructure across 4 Locations - Full stack on premise cloud operations - Cisco/Meraki Networks, Storage, Scaling Compute/HPC.
- Automation - Embrace total automation for system administration and daily operational tasks - able to create program, write scripts, setup monitoring dashboards to operate efficiently and independently.
- Infrastructure Management: Oversee multi-site system architectures, cloud platforms (AWS/Azure), and enterprise applications while performing routine maintenance and scans.
- Technical Operations: Support containerized environments (Kubernetes/Docker) and ensure network security through firewall configuration and compliance monitoring (NIST/CMMC).
- Leadership & Support: Provide technical assistance to end-users within Google Workspace, managing accounts and troubleshooting access issues.
- Service Continuity: Lead disaster recovery planning, asset tracking, and system optimization through automated deployment and proactive monitoring.
Qualifications- Education: B.S. in IT, Computer Science, or related field preferred (minimum High School diploma/GED).
- Proven experience in IT support, systems engineering, or network operations, ranging from entry-level to established management expertise.
- Experience with:
- CMMC level 2 compliance initiatives aligned with NIST 800-171 controls
- Physical and virtual servers, experience with virtualization (using Proxmox), specifically with Linux (Ubuntu, RHEL, Rocky Linux)
- Basic Hardware/Software/Network troubleshooting, including but not limited to: cube setups, hardware installations, imaging laptops (using PXE), diagnosing network connectivity issues (ethernet/WiFi)
- Active Directory
- Scripting and automation (Powershell/Ansible/Bash)
- Docker and Kubernetes
- CrowdStrike Falcon
- Administering Atlassian Suite (Jira/Confluence/etc)
- IT Asset Management and IT Procurement - managing all IT assets throughout their lifecycle (asset tagging, purchasing, lifecycling)
- Certifications: CompTIA (A+, Network+, Security+) or advanced credentials (CISSP, AWS Solutions Architect, PMP) are highly desired.
- Clearance: U.S. Citizenship required; must be Secret eligible, with Active TS/SCI preferred for senior scopes.
Company Benefits- Competitive Pay: Salaries dependent on experience and labor category.
- Comprehensive Coverage: Medical, Dental, and Vision insurance plus generous Paid Time Off.
- Future & Growth: 401K contributions up to 10%, tuition reimbursement, and professional development opportunities.
Position availability can vary due to dynamic, evolving contract needs. This job posting being active does not guarantee an immediately available position matching its description. This job description is intended to provide a general overview of the responsibilities and qualifications for this position. It is not an exhaustive list and may be subject to change based on the needs of the company.
LufCo Employees: This position qualifies for up to a Blue Award level referral bonus. For more information, visit the Employee Portal.
