The IT Manager at Clark Pacific is accountable for design, implementation and
management of corporate IT infrastructure, IT operations and IT help desk
as well as definition and adherence of IT policies and procedures. The IT
Manager works closely with multiple functional groups to support the
business; manage license compliance and the IT budget.
- Exercise a high level of professionalism and confidentiality when dealing
with staff, projects and proprietary information. - Personnel Management: Recruit, manage and coach IT staff across multiple
locations. Provide feedback on performance. - Strategy & Leadership: Benchmark, analyze, report on and make
recommendations for the improvement and growth of the
IT infrastructure and systems. Maintain a roadmap of new or updated
technologies. Develop and execute project plans, aligned with business
and/or technology requirements, with clearly defined success criteria,
resource requirements, budget, timeline and milestones. - IT Process & Procedures: Oversee and lead IT processes, procedures and
work activities to ensure consistency and a high level of service and
operational excellence including Help Desk and corporate infrastructure
and network. Ensure network is secure from unauthorized access and use. - Budget & License Management: Actively manage IT hardware and
infrastructure licensing to ensure Clark Pacific compliance to established
agreements. Procure new hardware and software when needed. Monitor
and manage budgets on a monthly basis to approved spend and forecasts. - Other duties as assigned.
