Full Job Description
The IT Manager is responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs, and timelines. They will supervise the implementation and maintenance of all our company's IT needs.
Responsibilities:
• Oversee IT Operations: Manage the daily operations of the IT department, ensuring systems run smoothly and efficiently.
• Network Management: Maintain and upgrade network infrastructure, including servers, routers, and switches.
• Security: Implement and monitor security measures to protect data and systems from cyber threats.
• Technical Support: Provide technical support to staff and customers, resolving issues related to hardware, software, and network.
• Project Management: Lead IT projects, including system upgrades, migrations, and new implementations.
• Vendor Management: Coordinate with external vendors for hardware, software, and services.
• Budgeting: Manage the IT budget, ensuring cost-effective solutions and resource allocation.
• Compliance: Ensure compliance with industry standards and regulations. Example: SOC2
• Cross Team Communication: Able to communicate across the different teams and coordinate projects and tasks.
Knowledge and skills:
• AWS: Manage the daily operations of the IT department, ensuring systems run smoothly and efficiently. Including EC2, Load Balancing, and RDS.
• Oracle Database: Some knowledge with Oracle and DB upgrades.
• Microsoft 365: Manage user access and product licenses.
• TrendAI: Manage threats and security compliance. Respond to security incidents.
• Ticketing Systems: SysAid, JIRA.
• Cisco networking and VPN.
• Microsoft Windows Server and AD.
• Microsoft Windows 11: Support Windows laptops in the enterprise.
• Apple and iOS Products: Support Apple MacBook in the enterprise.
Relevant Experience and Education:
• A minimum of 5 years of experience as an IT Manager.
• Excellent management and interpersonal skills, with an ability to work as an individual contributor and team player.
• BA or BS degree preferred.
The compensation for this position is $130,000 to $150,000 per year depending on experience and qualifications. Employees are also eligible for performance-based bonus/ to participate in a performance-based incentive plan. This position is eligible for a benefits package including; medical, dental, vision, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, 7 paid holidays and flexible paid time off.
