Position Summary
We are a nonprofit association of approximately 35 employees seeking a talented and driven IT Manager to lead our technology operations. This is a high-impact, growth-oriented role for a seasoned IT professional who is ready to take full ownership of our technology environment, champion AI-driven modernization, and serve as a strategic partner to organizational leadership.
Position Details
Reports To: Vice President, Finance and IT
Employment Type: Full-Time, Exempt
Work Arrangement: On Site
Salary Range: $75,000 - $110,000 annually, commensurate with experience
Key Responsibilities
Infrastructure & Operations
- Ensure system uptime, security, and performance across all platforms and end-user devices
- Serve as the primary escalation point for internal helpdesk and technical support needs
Cybersecurity
- Develop, implement, and maintain cybersecurity policies, procedures, and controls
- Monitor for threats and vulnerabilities; lead incident response as needed
- Ensure compliance with data privacy and security best practices relevant to nonprofit operations
AI & Digital Innovation
- Lead the organization's AI initiatives, identifying and implementing tools that improve operational efficiency
- Evaluate emerging technologies and provide strategic recommendations to leadership
- Champion digital transformation efforts and build staff technology literacy
Website & Digital Tools
- Ensure that the company's website and digital tools are secure, highly available, optimized for performance, and seamlessly integrated with other core business systems
- Manage integrations between CRM, AMS, LMS, and other member-facing platforms
Data & Database Management
- Manage organizational databases and ensure data integrity, accessibility, and security
- Support reporting and analytics needs across departments
Vendor & Contract Management
- Manage relationships with outsourced MSP and other technology service providers, consultants, and vendors.
- Negotiate and oversee software licenses, SLAs, and IT-related contracts
Budget Management
- Develop, manage, and report on the annual IT budget
- Identify cost-saving opportunities without compromising capability or security
- Build business cases for technology investments and present to leadership
Stakeholder Engagement
- Collaborate closely with staff across all departments to understand technology needs and deliver effective solutions
- Communicate technical concepts clearly to non-technical audiences
- Serve as a trusted advisor to senior leadership on technology strategy
Qualifications
Required
- 5-7 years of progressive IT experience, with at least 2 years in a leadership or management capacity
- Experience leading or managing AI adoption and implementation initiatives
- Proven track record in cybersecurity planning and implementation
- Experience managing IT budgets and vendor relationships
- Familiarity with CRM and database management systems
- Strong project management skills; experience with tools such as Asana, Monday.com, or similar
- Excellent interpersonal and communication skills with a collaborative, service-oriented mindset
Preferred
- Experience working in a nonprofit, association, or mission-driven organization
- Familiarity with Association Management Software netForum (AMS) and Learning Management Systems Docebo (LMS)
- Relevant certifications (e.g., CompTIA Security+, Microsoft Certified, PMP, or similar)
Why Join Us
- Be a key leader in a collaborative, mission-driven organization
- Take ownership of meaningful technology projects with real organizational impact
- Competitive salary and hybrid work flexibility
- Opportunity to shape the organization's technology strategy from the ground up
