5-7 years of experience with Cisco ThousandEyes or similar monitoring platforms.
In-depth understanding of TCP/IP, DNS, BGP, and internet service delivery.
Proficiency in deploying enterprise, endpoint, and cloud monitoring agents.
Skilled in designing synthetic tests for various digital services.
Ability to analyze and differentiate between internal and external service issues.
Strong communication skills for reporting to different audience levels.
Responsibilities
Deploy and oversee monitoring agents across multiple environments.
Design tests for various digital paths and service dependencies.
Map critical business-service paths and external dependencies.
Set standards for test frequency, alerts, and coverage.
Identify potential risks from various service providers and the internet.
Correlate data from ThousandEyes with events in SolarWinds.
Produce visual dashboards detailing digital-experience metrics.
Benefits
Integration with tools like ServiceNow and SolarWinds for enhanced workflow.
Opportunities for career growth within a tech-driven environment.
Collaborative atmosphere that promotes innovation and problem-solving.
Access to training and resources on the latest digital monitoring technologies.
Full Job Description
Description
Position at Parkland Corporation
The Opportunity:
Serve as the ThousandEyes specialist responsible for governing end-to-end visibility across user, branch, data center, WAN, internet, cloud, and SaaS service paths.
Responsibilities:
Deploy and manage enterprise, endpoint, cloud, and other applicable agents.
Design tests for SaaS applications, internet paths, DNS, routing, HTTP, network connectivity, and digital experience.
Map critical business-service paths and external dependencies.
Establish test frequency, retention, alerting, coverage, and naming standards.
Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required? Someone who sees the bigger picture? You sound brilliant to work with!
