Experience with AI tools for workflow optimization
Exceptional communication skills for technical and non-technical audiences
Understanding of integration technologies like APIs and file transfer protocols
Familiarity with AWS technologies and financial services is a plus
Responsibilities
Collaborate with clients and financial services providers to automate processes
Evaluate financial and tech companies for growth opportunities
Present technology solutions to C-Level executives
Analyze complex problems and develop creative technical solutions
Act as a technical liaison between IT, clients, and business units
Enhance integration capabilities with Application Development and Product Management Teams
Design and implement solutions using integration tools and SQL
Benefits
401(k) with matching
Dental and vision insurance
Flexible schedule and spending account
Health insurance and savings account
Life insurance
Paid time off and parental leave
Professional development assistance
Employee assistance program and discounts
Opportunities for advancement
Referral program
Full Job Description
Your Role
You would be a key technical member of our Integration Team, working collaboratively with departments across the company to automate business processes between IntraFi and its member institutions. You will interface directly with financial institutions (large and small), banking technology providers, fintechs, and other financial services providers.
Your Responsibilities
Work directly with clients, business and technical, as well as other financial services providers.
Assist in evaluating financial and technology companies to identify synergies for opportunities to grow and expand IntraFi's services.
Present technology offerings to customers, including C-Level executives.
Analyze complex problems, interpret business needs, and formulate creative technical solutions.
Serve as the technical liaison between IT, clients, and internal business units.
Work with the Application Development and Product Management Teams to build and enhance IntraFi's integration capabilities to meet current and future business needs.
Design, develop, test, and implement solutions using commercial and custom integration tools to facilitate participation in our services.
Develop complex data integration solutions using SQL.
Independently perform functional analysis for new projects; document functional and system requirements and solution designs.
Be able to operate across multiple projects simultaneously and perform a variety of tasks, from addressing production issues to working with new customers.
Provide exceptional customer support to existing clients to ensure seamless participation in IntraFi's services. In some cases, support will be outside of normal business hours.
Required Experience, Skills, and Qualifications
Experience with artificial intelligence (AI) tools to optimize workflows, problem-solving, and productivity.
5+ years of experience working with Information Technology
Bachelor's Degree or equivalent experience
Demonstrated experience providing customer service
Exceptional written and oral communication skills sufficient to communicate effectively with nontechnical and technical business clients and teams
Strong Oracle PL/SQL skills required
Understanding of integration technologies, including APIs and file transfer protocols
Understanding of security considerations, such as file and transport encryption
Ability to independently create requirements definition documentation and functional designs for complex IT systems
Familiarity with AWS technologies is beneficial
Background in financial services is beneficial
Some opportunities to travel, such as to attend trade shows or to work directly with key clients, may be available
