Job DescriptionAmbient Enterprises is a growing commercial HVAC sales, service, and parts organization with approximately 1,900 employees across more than 70 locations nationwide. We are seeking an experienced
IT Infrastructure Manager to support our expanding business and lead key infrastructure initiatives, with a strong focus on Microsoft Azure.
Position OverviewThe IT Infrastructure Manager will be responsible for managing Azure and hybrid infrastructure, supporting regional IT operations, and leading technology integrations for newly acquired companies. This hands-on role works closely with the infrastructure and security teams, Managed Service Providers (MSPs), and external vendors to maintain secure, reliable, and efficient IT systems.
The ideal candidate will bring strong technical expertise in Microsoft Azure, Microsoft 365, identity management, and automation, along with the ability to independently manage projects and troubleshoot complex issues.
This position reports to the Senior IT Infrastructure Manager and does not have direct reports.
Key ResponsibilitiesAzure & Hybrid Infrastructure- Manage, maintain, and optimize Microsoft Azure and on-premises infrastructure, including networking, servers, storage, applications, and backups.
- Establish and maintain Azure standards for security, performance, reliability, and cost management.
- Support Azure-hosted applications, virtual desktops, and infrastructure migrations.
- Oversee backup and disaster recovery planning, testing, and improvements.
- Monitor Azure spending and identify opportunities for optimization.
Identity & Access Management- Administer Microsoft Entra ID and Active Directory, including user accounts, permissions, and authentication.
- Manage automated user provisioning and updates through Workday.
- Implement single sign-on (SSO) and automated account provisioning for business applications.
- Support Microsoft 365 access, SharePoint permissions, and cross-location collaboration.
Acquisition Integration- Participate in IT due diligence and assess infrastructure, systems, and security for potential acquisitions.
- Lead technology integration for assigned acquired companies, including site assessments, Microsoft 365 migrations, and device cutovers.
- Coordinate with internal teams, outgoing IT providers, and vendors to ensure successful transitions.
- Provide on-site support during migrations and go-live activities.
- Identify opportunities to improve and standardize acquisition integration processes.
Regional IT Support & Endpoint Management- Oversee IT infrastructure and support for assigned regional locations, including networking, office moves, and site buildouts.
- Serve as an escalation point for complex technical issues involving systems, applications, devices, and networks.
- Manage Windows devices using Microsoft Intune and NinjaOne, including deployment, software updates, and maintenance.
- Coordinate hardware purchasing, equipment standards, inventory, and returns with vendors and equipment providers.
- Partner with MSPs and help desk teams to maintain service quality and resolve issues.
Automation, Security & Process Improvement- Develop and maintain PowerShell scripts to automate onboarding, offboarding, device management, and routine IT tasks.
- Maintain IT service workflows through Jira Service Management.
- Implement infrastructure security requirements in partnership with the Security team.
- Support compliance efforts, audits, and security initiatives, including CMMC 2.0.
- Assist with incident response, root cause analysis, and change management.
- Maintain accurate technical documentation and share knowledge with the broader infrastructure team.
Required Qualifications- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- 5+ years of experience in IT infrastructure or systems administration within a Microsoft environment.
- 3+ years of hands-on Microsoft Azure experience, including infrastructure management and administration.
- Strong experience with Microsoft Entra ID, Active Directory, and identity and access management.
- Experience managing Windows devices through Microsoft Intune.
- Proficiency in PowerShell scripting and IT process automation.
- Microsoft 365 administration experience, including Exchange Online, Teams, SharePoint, and OneDrive.
- Experience supporting multiple locations or business units and coordinating with MSPs or external vendors.
- Strong troubleshooting, problem-solving, organizational, and communication skills.
- Ability to independently manage projects and collaborate with cross-functional teams.
Preferred Qualifications- Microsoft Azure Administrator certification (AZ-104) or willingness to obtain certification within the first year.
- Experience with Microsoft 365 tenant-to-tenant migrations.
- Experience integrating IT systems following mergers or acquisitions.
- Knowledge of single sign-on, automated provisioning, and HR system integrations.
- Experience supporting regulated environments or CMMC 2.0 compliance.
- Familiarity with Jira Cloud and Jira Service Management.
Estimated Salary: $85,000-$100,000/yr. with flexibility based on experience and skills
