Full Job Description
Are you the person people call when the Wi-Fi is down, the ERP is making interpretive art, and the company needs a five-year technology plan by Tuesday? Do you enjoy turning big-picture strategy into secure, reliable systems that actually help people do their jobs? If AI, cybersecurity, cloud transformation, and business systems are all part of your vocabulary, come be the technology leader who keeps Vertech moving forward.
What You Will Be Doing
• Set the technology direction, build the multi-year roadmap, and turn business goals into practical priorities, standards, and measurable wins.
• Lead the Infrastructure & Support and Internal Technology & Business Systems teams, building a culture of service excellence, accountability, innovation, and continuous improvement.
• Own the health and lifecycle of enterprise applications including NetSuite, HubSpot, HRIS, Microsoft 365, knowledge management, reporting platforms, and whatever useful system comes next.
• Keep infrastructure, networking, cloud services, cybersecurity, data management, and end-user support secure, reliable, scalable, and ready for growth.
• Lead cybersecurity, risk management, disaster recovery, business continuity, asset management, and modernization efforts. In other words, help us be prepared before the plot twist.
• Build and execute Vertech's enterprise AI strategy, including smart use cases, governance, training, security controls, automation, agents, and intelligent workflows.
• Partner with business leaders to streamline processes, improve adoption, make reporting useful, and turn technology investments into better productivity and business outcomes.
• Guide organizational change with communication, training, and engagement that help people adopt new technology instead of quietly returning to a spreadsheet from 2009.
• Manage the IT operating and capital budgets, evaluate investments, negotiate with vendors, and make sure technology spending delivers real value.
• Develop the team, manage consultants and technology partners, establish service expectations, and balance strategic leadership with hands-on operational oversight when needed.
What You Need for this Position
• Bachelor's degree in Information Technology, Computer Science, Business, Information Systems, or a related field.
• 10+ years of progressive IT leadership experience, including 5+ years leading multi-functional technology teams.
• Experience overseeing enterprise applications, infrastructure, cybersecurity, and technology operations.
• A track record of leading large-scale technology initiatives, organizational change, digital transformation, or modernization efforts.
• Experience with ERP systems such as NetSuite and CRM platforms such as HubSpot is preferred.
• Experience implementing AI, automation, business intelligence, or digital transformation initiatives is preferred.
• Experience with technology integration as part of mergers & acquisitions is preferred.
• MBA, PMP, CISSP, ITIL, or equivalent certifications are a plus, not a personality test.
• Strong leadership, strategic management, problem-solving, collaboration, communication, and talent development skills.
• Comfort with KPIs, operational data, IT standards, process optimization, and making decisions that are both thoughtful and useful.
• Proficiency in Microsoft Office Suite and the ability to translate technology-speak into plain English.
