DescriptionThe IT Director leads Information Services for two hospitals and clinics, aligning with system-wide IT goals. The role ensures dependable end-user support, manages local applications, coordinates with system teams, and seeks opportunities to consolidate and align technology services.
Essential Job Functions:• Serve as the primary IT leader for local facilities, representing technology needs and priorities to system leadership.
• Coordinates alignment of local IT initiatives with health system goals, standards, and security policies with SMCVH ED Strategy.
• Oversee day-to-day support for desktops, laptops, printers, and peripheral devices.
• Ensure timely resolution of incidents and service requests, maintaining high customer satisfaction.
• Ensure routine IT team rounding and loop closure with clinical and administrative teams.
• Coordinate with system teams for enterprise applications and infrastructure services.
• Partner with IT Leadership teams on projects, upgrades, and security initiatives.
• Identify opportunities to consolidate systems and processes for efficiency.
• Ensure adherence to HIPAA and organizational security standards.
• Participate in audits, risk assessments, and disaster recovery planning.
• Establishes robust financial management processes for long range planning and forecasting and
fostering quality and fiscal accountability for projections
• Aligns SMCVH IT Policy and Procedure with Kootenai Health
• Manages programs and projects within SMCVH IT portfolio and completes project work as assigned on time and with the highest level of quality.
• Ensures that staff understand information, as evidenced by staff compliance with and participation in hospital programs, seminars, training, and related activities.
• Develops budgets/policies/procedures to support the functional infrastructure
• Effectively utilizes resources within established budget; notifies EDS of all variances anticipated, or occurred, to maintain department services.
• Adheres to procedures regarding acquisition of, and payment for, goods and services, as evidence by appropriate and timely processing of requisitions and invoices.
• Excellent organizational, communication, and presentation skills. This role presents often to executive teams.
• Communication with staff is effective and resolves conflicts that may hamper relations and productivity.
• Uses hospital communication resources to inform internal and external audiences of departmental news, achievements, and polices.
• Is recognized as a positive role model.
Minimum Qualifications:- Education: Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
- Experience:
- Minimum 5 years in IT leadership, preferably in healthcare.
- Strong background in end-user support and application management.
- Familiarity with critical access hospital operations and regulatory requirements.
- Skills:
- Excellent communication and collaboration skills.
- Ability to manage multiple priorities in a resource-limited environment.
JOINT POSITION, Full time, 40 hours per week
