10+ years of progressive IT experience in infrastructure and operations leadership
Proven track record in IT strategy development and execution in enterprise environments
Strong expertise in cybersecurity, cloud platforms, and infrastructure management
Experience in leading projects, managing vendors, and cross-functional initiatives
Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience)
Responsibilities
Define and execute IT strategy and governance aligned with business goals
Act as a trusted advisor on technology investments and opportunities
Oversee design and management of IT infrastructure, ensuring high availability and performance
Lead cybersecurity strategy and manage risk assessments
Oversee IT compliance and data protection requirements
Drive digital transformation through advanced technology evaluations
Manage vendor contracts and advocate for IT resource planning
Benefits
Promote secure and compliant IT practices
Engage in health and safety compliance efforts
Work within a supportive and sustainable environment
Opportunity for ad hoc duties to challenge and grow skills
Full Job Description
primary responsibilities
Strategy & Leadership
Define and execute the IT strategy, roadmap, and governance framework aligned with business objectives
Act as a trusted advisor to leadership on technology investments, risks, and opportunities
Drive continuous improvement in IT service delivery and operational efficiency
Infrastructure & Operations
Oversee design, implementation, and ongoing management of IT infrastructure (cloud, on-prem, network, and endpoints)
Ensure high availability, performance, and scalability of systems supporting a growing and distributed workforce
Establish and enforce IT policies, procedures, and documentation standards
Direct IT service management practices (incident, change, and problem management)
Security & Risk Management
Lead cybersecurity strategy, including risk assessments, vulnerability management, and user awareness programs
Ensure protection of systems through best practices, employee training, and phishing simulations
Oversee compliance with regulatory, security, and data protection requirements
Develop and maintain business continuity and disaster recovery plans
Projects, Vendors & Innovation
Lead major IT initiatives, including system upgrades, migrations, and digital transformation efforts
Evaluate and implement new technologies, tools, and vendors to improve performance and cost-efficiency
Manage vendor relationships, contracts, and service delivery
Forecast, budget, and advocate for IT investments and resource planning
Operations & Service Delivery
Oversee provisioning, configuration, and lifecycle management of hardware, software, and IT assets
Ensure efficient onboarding/offboarding processes and identity/access management
Support remote and in-office employees with reliable IT services and tools
Maintain asset inventory, licensing compliance, and procurement processes
Ensure regular system monitoring, patching, maintenance, and upgrades across all environments
Health, Safety & Compliance
Promote secure, compliant, and sustainable IT practices
Ensure compliance with environmental policies, procedures, and objectives, and actively participate in the identification and reduction of environmental impacts related to the role
Adhere to health and safety protocols, report hazards, and contribute to maintaining a safe and healthy work environment for all employees
Other ad hoc duties as assigned
profile
10+ years of progressive IT experience, including infrastructure and operations leadership
Proven experience developing and executing IT strategy and managing enterprise environments
Strong background in cybersecurity, cloud platforms, and infrastructure management
Experience leading projects, vendors, and cross-functional initiatives
Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
required skills
IT strategy & governance
Infrastructure & cloud architecture
Cybersecurity & risk management
IT operations & service delivery
Vendor & budget management
Leadership, communication, and stakeholder engagement
