IT Business Analyst - Journey (ITBA-J/ETS) - Project

Salary: $85,800.00 - $115,416.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Project (limited duration)
Remote Employment: Remote Optional
Job Number:
Department: Health Care Authority
Division: ETS
Opening Date: 11/13/2026
Closing Date: 11/22/2026 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step

Description
IT Business Analyst - Journey - Project

This is a full-time remote position. Employees may occasionally be asked to attend an in-person meeting or event based on business needs.

This project position is funded through 06/30/2027.

All HCA employees are required to be Washington state residents upon their first day of employment.

The Opportunity

This journey level business analyst will contribute to a project established to make necessary security updates to health care user profiles. Due to the short term of this project, the selected candidate will get up to speed quickly in order to contribute to this and other business analysis priorities.

Key Responsibilities

• Elicit, analyze and document business, organizational, and/or operational requirements.
• Update requirements or develop system, data, or business process change requests.
• Document business requirements, business rules and logic, and design specifications.
• Solicit business owner's prioritization of requirements for systems, data, or business process developments.
• Construct diagrams and write specifications to translate business needs to technical requirements.
• Develop use cases or user stories and assist in prioritizing requirements.
• Validate requirements trace to testing plans and deliverables.
• Translate business needs into technical and system requirements.
• Identify and support process improvements in business requirement.
• Assist with development of standards for project and requirements documentation, project management lifecycle (PMLC) frameworks.
• Develop ahead of any deployment and implementation points, "As-Is" to "To-Be" gap analyses and corresponding and proactive change management plans.

Why You'll Love This Role

• You will work on initiatives aligned with the agency's strategic goals.
• You will do purposeful work protecting the identities and health care data of Washingtonians.
• You will have work-life flexibility and stability as well as other competitive state employment benefits.

What You Bring

• Business analysis experience: You can hit the ground running in this short-term role.
• Consultant mindset: You can quickly get up-to-speed regarding business needs and technical capabilities to contribute to the team within a brief time.
• Testing experience: You bring familiarity with testing practices and methodologies.

Required Qualifications

Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and application.

• Demonstrated ability to identify stakeholders and select appropriate IT business analysis techniques to manage IT requirements and assess the progress of the work.
• Demonstrated ability to ensure stakeholders' actual underlying IT needs are understood and captured.
• Demonstrated ability to understand and apply the IT usability software development life cycle (SDLC), particularly user-centered analysis and usability testing techniques.
• Demonstrated ability to assess proposed IT solutions to determine the best solution to meet business needs.
• Demonstrated ability to identify gaps and shortcomings, in IT solutions and determine necessary workarounds or changes to the solution.
• Demonstrated ability to work with stakeholders to identify and understand their IT needs, concerns, and working environment.
• Demonstrated ability to apply and enhance knowledge and skill to both usual and unusual, issues.

Required Competencies

• Equity lens - All HCA employees are required to consider equity in their decisions, processes, and day-to-day work, including how their work may affect the people and communities we serve.
• The ability to take action to learn and grow - You take action to learn and grow by seeking new perspectives, learning from experiences, and using what you've learned to continuously improve how you work and serve others.
• The ability to take action to meet the needs of others - You take action to meet the needs of others by listening, understanding different perspectives, and responding with care, respect, and solutions that support the people of the communities we serve.

Preferred Qualifications

While these are not required, having them may help you stand out as an applicant.

• Experience working with Microsoft Visio or similar business modeling tool.
• Familiarity with, and demonstrated understanding of, the enterprise's business, information/data and technology architectures.
• Demonstrated experience in testing methodologies.
• Demonstrated experience participating in the development secure solutions.
• Bachelor's degree in computer science or information technology area AND three years of professional IT experience as a business/technical analyst within an IT group performing consultative, administrative, or project management services, including analyzing and designing of business processes.
• Seven years of professional IT experience as a business/Technical Analyst within an IT group performing consultative, administrative, or project management services, including analyzing and designing of business processes.
• Three years as an Entry level IT Business Analyst professional in state government performing the experience listed above.

About the Division

The Enterprise Technology Services (ETS) division is the agency's designated technology provider for the Health Care Authority (HCA). ETS delivers innovative information technology solutions for enterprise-class business solutions (i.e., applications, data, and business processes) that support the mission of HCA divisions and business program groups.

Supplemental Information

Work Location and Schedule

This is a full-time 40-hour-per-week remote position. Our standard business hours are Monday through Friday, 8 a.m. to 5 p.m., with alternative work schedules considered based on business needs and supervisor approval. In this role you will regularly collaborate with colleagues, agency leaders, state and federal partners, and other external partners or customers. Occasional travel may be required for meetings, training, or other business needs. All employees are required to report to our Olympia office on their first and final day of employment.

Application Directions

To be considered, you must complete the online application in full and submit all required materials. Incomplete applications or applications missing required materials will not be considered. When completing your application, please include the following required materials:

• Cover letter: describing your qualifications for this specific position
• Resume: that details your applicable experience and education.
• Three (3) professional references: References must be entered directly into the designated references section of your application. We require 3 professional references including at least one current or recent supervisor.

We encourage you to apply! If you meet the required qualifications for this position; we want to hear from you. Desired qualifications describe additional experience, knowledge or skills that may be helpful in the role, but they are not required to be considered for the position. We welcome applicants with different backgrounds, experiences, identities, and perspectives.

Veterans: We value the experience and skill veterans bring to the workforce and encourage veterans, transitioning service members, and military spouses to apply. Eligible veterans may qualify for veterans' preference in accordance with Washington State Law. If you are claiming veterans' preference, you must attach your applicable DD-214 documentation to your application. Please redact your social security number, date of birth, and any other sensitive information before uploading and attaching the document.

Union representation: This position is covered by the Washington Federation of State Employees (WFSE). Once the position(s) is(are) filled, this recruitment announcement may also be used to fill additional position(s) for up to sixty (60) days.

Need accommodations or have questions? If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Jake Nelko, recruiter, at and reference the recruitment title and job number in the subject line.

Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.