JOB SUMMARYThe IT Business Analyst - Cellar & Winemaking serves as the primary liaison between Information Technology and winery business users. This role combines functional expertise in cellar, winemaking, and grower operations with technical aptitude in JD Edwards EnterpriseOne, Power Platform, SharePoint, and business process automation. The analyst provides day-to-day support for JD Edwards Blend Management and Grower Management modules, troubleshoots production issues, trains users, documents business processes, and delivers small-scale technology solutions that improve operational efficiency across winery operations. This is an excellent opportunity for someone who understands winery operations and enjoys leveraging technology to solve business problems.
ESSENTIAL FUNCTIONS- Serve as primary functional support analyst for JD Edwards Blend Management and Grower Management modules; investigate, troubleshoot, and resolve production support issues related to winemaking, cellar, harvest, grower, inventory, and production operations.
- Gather and document business requirements from cellar, winemaking, compliance, and grower management teams; analyze operational processes and recommend solutions to improve productivity and accuracy.
- Conduct user training for JD Edwards Blend, Grower, and related winery processes; develop training materials, quick reference guides, standard operating procedures, and documentation.
- Support winery compliance processes related to inventory tracking, traceability, lot management, reporting, and regulatory requirements.
- Design and maintain small SharePoint sites for business teams; develop basic Power Automate workflows to streamline manual processes; create forms, dashboards, and simple business applications using Microsoft Power Platform.
- Develop and execute basic SQL queries to analyze and troubleshoot data issues; support reporting and data validation activities.
OTHER FUNCTIONS- Coordinate with IT developers and technical teams when advanced support is required.
- Monitor application performance and identify opportunities for process improvement.
- Assist with testing, upgrades, patches, and system enhancements.
- Participate in system implementation and enhancement projects.
- Provide hands-on support during harvest, crush, production, and inventory activities.
- Promote adoption of new technology solutions and best practices.
- Collaborate with compliance, production, quality assurance, and operations teams to ensure system processes align with business requirements.
- Work with business stakeholders to identify reporting requirements and opportunities for data-driven decision making.
- This job description reflects the general nature and level of work performed and does not include every duty or responsibility that may be assigned. The business may modify job duties as necessary.
QUALIFICATIONS- 3+ years of experience in winery, cellar, winemaking, production, compliance, or grower operations; working knowledge in business applications; experience creating SOPs and providing end-user support and training.
- Strong understanding of winery operations including cellar operations, winemaking processes, bulk wine movements, inventory management, harvest operations, grower management, and regulatory and compliance requirements.
- Experience with JD Edwards EnterpriseOne or other ERP systems; working knowledge of SQL queries and relational databases; familiarity with Microsoft SharePoint, Power Automate and Power Platform tools; and proficiency with Microsoft Office 365 applications.
- Strong problem-solving and analytical abilities; excellent communication and customer service skills; ability to translate technical concepts into business language; and strong documentation and training skills.
- Experience with JD Edwards EnterpriseOne Blend Management and Grower Management; experience in wine production, beverage manufacturing, food manufacturing, or agricultural operations; experience creating Power Automate workflows and developing SharePoint sites; familiarity with Power BI reporting; and understanding of winery compliance, traceability, and quality processes.
PHYSICAL DEMANDS- Position operates primarily in a winery and technology-enabled work environment.
- Ability to work for extended periods at a computer and communicate through in-person and virtual meetings.
- Ability to travel to TWG facilities and business meetings as needed; valid driver's license and current automobile insurance may be required when driving on company business.
COMPENSATION- Hiring Salary Range Posted: $75,800 - $113,800 annually
- Actual compensation will be based on factors such as experience, skills, knowledge and abilities, education, and other position-related factors.
This job description describes the general nature and level of work expected of the position and is not an exhaustive list of all duties, responsibilities, or qualifications. The Company may modify or reassign duties as business needs require.
