Salary: $79,812.00 - $107,328.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number:Department: Board of Industrial Insurance Appeals
Opening Date: 11/06/2026
Closing Date: 11/22/2026 11:59 PM Pacific
DescriptionDuties About the PositionThis position is a member of a five-person application development team. Duties include, but are not limited to:
- Designing, writing, and deploying maintainable code to enhance the agency's Salesforce-based case management system and other agency applications.
- Creating and maintaining dynamic document templates using DocuSign CLM integrated with MS Word for automated legal document generation.
- Designing, maintaining, and supporting the agency's MS Word macros, MS Word alt text, Positive Time Reporting application, Internet and Intranet websites, and various other Web applications. This includes analysis, design, coding, troubleshooting, maintenance, and problem resolution.
- Maintaining and supporting the Microsoft SQL Server environment hosting historical data in the agency's legacy system. Analyzing and extracting reporting logic from the legacy system to build reports in the Salesforce-based case management system to ensure business intelligence continuity.
Qualifications Minimum Qualifications
- Associate's degree or higher in Computer Science, Computer Engineering, or a related field. Relevant work experience may substitute, year for year, for the required education.
- At least one (1) year of experience developing business requirements and designing and architecting complex computing solutions in a business environment.
- At least one (1) year of experience programming in Salesforce.
The experience may have been gained concurrently.
Desired Qualifications
- Bachelor's degree or higher in Computer Science, Computer Engineering, or a related field.
- At least three (3) years of experience programming with Microsoft VBA and VB.net.
- At least three (3) years of experience programming with MS SQL Server Query and MS Visual Studio.
- At least two (2) years of experience programming with ASP.Net, C#.Net, VBScript, or JavaScript developing business requirements and designing and architecting complex computing systems.
- At least two (2) years of experience programming in Salesforce.
- At least one (1) year of experience programming with Docusign CLM.
Job-Specific Competencies
Demonstrated ability to:
- Program and develop applications using Salesforce, DocuSign, CLM, MS Word, MuleSoft, VBScript, VB.Net, C#, ASP.Net, JavaScript, and HTML.
- Review and rewrite previously written code in compliance with specifications and standards.
- Provide adequate, simple, easy-to-follow documentation for all essential items, with pictures if they help to clarify the process.
- Develop, maintain, and answer questions about queries and reports using Salesforce Report Writer, SOQL, and Apex Scripting.
BIIA Competencies
- Accountability: Takes responsibility for own actions and can be relied upon to achieve excellent results with little oversight.
- Adaptability to Changing Needs/Flexibility: Embraces changing business needs and adapts approach, goals, and methods to achieve success.
- Customer Focus: Builds and maintains internal and external customer satisfaction with the services offered by the organization.
- Diversity and Inclusion: Recognizes the value of cultural, ethnic, gender and other individual differences. Understands differences in and responds appropriately to others.
- Effective Respectful Communications: In a respectful manner, conveys clear messages that are effective in communicating information and ideas with others.
- Ethics and Integrity: Earns trust, respect, and confidence of coworkers and customers through honesty, candor, and professionalism in all interactions.
- Relationship Building: Builds constructive working relationships characterized by a high level of teamwork, cooperation and mutual regard.
- Safety Focus: Adheres to all workplace safety laws, regulations, standards and practices.
Statewide Equity Competencies
- The ability to take action to learn and grow: Takes responsibility for knowing their own strengths and weaknesses and uses their learning to make government programs and processes more efficient and effective to serve all in Washington.
- The ability to take action to meet the needs of others: Flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve.
Supplemental Information Notes: - This position requires in-person work in the Olympia Office five days a week during the initial training period. This will be reduced to three days per week and eventually to an optional full-time telework position.
- Extended hours and/or work on weekends/holidays may be required if the need arises.
- Travel is required on occasion to attend training and meetings.
- This position is included in the bargaining unit represented by the Washington Federation of State Employees.
Application Process:Interested candidates must apply online. Your online application must include at least three professional references. You must also
attachthe following:
- A cover letter specifying how you meet the qualifications listed above (no more than two pages).
- A current resume.
Please
attach the required documents in the "provide attachment" section of the online application. Only applicants who meet the required qualifications and submit all of the required documents by the closing date will be considered.
Questions? If you have any questions about the position or application process, please contact Christy Sterling, Human Resources Manager, at (360) 753-6823, ext. 1123 or christy.sterling@biia.wa.gov.
