Current Madison College employees must apply to the internal career site by logging into WorkdayJob Posting Date:October 29, 2026
Application Deadline:Salary Information:$77,655 - $97,069
(For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement.)
Department:Center for International Education
Job Description:Madison College is seeking a collaborative and results-oriented
International Student Services Manager (Associate Director) to oversee the delivery and continuous improvement of international student services, including recruitment, admissions, student support, and compliance with federal visa regulations. This position supervises and develops staff, manages budgets and external funding, coordinates international student and exchange visitor partnerships, and oversees programming that prepares students for success and promotes global learning. Working collaboratively with College departments and external partners, the manager ensures effective operations, consistent application of policies and procedures, and a welcoming, inclusive environment for international students while supporting the College's broader international education goals.
This position reports directly to the
Director, Center for International Education. This team is dedicated to supporting the College's mission and helping our students succeed.
Position Details- Schedule: This is a full-time, salaried position with core hours typically Monday-Friday, 8:00 a.m.-4:30 p.m. This role has the option to perform some work remotely, two days a week, after 3 months, subject to change per Madison College policy.
- Benefits: Madison College offers an excellent benefits package, including vacation, holidays, health, vision, dental and life insurance options, and participation in the Wisconsin Retirement System (WRS). A relocation stipend may be available for this position.
- Application Deadline: This position will remain open until filled, with first consideration given to applications received by November 19, 2026, at 11:59 p.m. The recruitment may close without further notice after the first consideration date. Applicants are encouraged to apply as soon as possible.
Required Documents: Applications missing either document will not be considered.Virtual interviews will be held Dec. 1 and 2, with anticipated in-person interviews in Madison, Wisconsin, starting December 10.
Accountabilities:- Leads, supports and develops teams to ensure accountability of institutional objectives and operational excellence. This includes effective deployment of human resources practices such as inclusive hiring, performance management principles, development opportunities and employee support.
- Contributes and engages in budgetary, financial and procurement decisions that ensure fiduciary responsibility while meeting operational and institutional goals.
- Manages and oversee the execution of grants and external funding initiatives for international student and exchange visitor partnerships, ensuring the successful administration of funding opportunities. Maximizes the impact of external resources to expand international student collaboration, enhances global learning opportunities, and ensures financial support for international experiences.
- Leads the development and continuous improvement of systems, policies and procedures related to international student services including recruitment, admissions, visa advising, and compliance with federal regulations while serving as a resource for academic leadership on international education initiatives, ensuring alignment with college priorities. Mitigates risks by aligning operations with student visa regulations and monitoring federal policy advisories contributing to clear guidance to international students and institutional compliance.
- Develops and manages budgets and contracts for international student and exchange visitor partnerships, oversees foreign currency transactions and exchange rate management, and directs financial planning for global partnerships, recruitment efforts and student learning opportunities.
- Provides expertise and drives initiatives to develop new student and exchange visitor partnerships as well as pre-arrival and New International Student Seminar curriculum which foster the institution's global strategy. Oversees pre-arrival and New International Student Seminar and assesses initiatives to ensure cultural competency and global academic engagement.
- Represents the college at national and international conferences, building and sustaining professional networks with organizations in the international education sector. Establishes and nurtures strategic partnerships that advance the college's global presence and enrich international partnership opportunities.
- Creates an inclusive, equitable and supportive environment where everyone at the institution feels valued, respected and empowered to reach their full potential.
Knowledge, Skills & Abilities:- Ability to effectively lead and supervise staff in a collaborative, team-based environment to achieve institutional objectives.
- Ability to make sound operational, management and financial decisions that support institutional goals, budget accountabilities and an effective work unit.
- Knowledge of federal regulations related to international student admissions, visa processes and compliance, including risk management and emergency response strategies.
- Knowledge of international education, economic, cultural, and social trends, and skill in applying knowledge to effective international students and exchange visitor partnerships, pre-arrival and New International Student Seminar curriculum development, and student engagement.
- Skill in developing and implementing international student and exchange visitor partnerships and international student pathways. Ability to implement continuous improvement principles and strategic initiatives.
- Skill in budget development, financial planning and contract negotiation.
- Knowledge of technology systems used for student information and international program database management.
- Ability to collaborate with faculty, deans and institutional leaders to integrate global perspectives into partnerships and curriculum.
- Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.
- Skill in effectively and respectfully communicating with others.
Minimum Qualifications:- Bachelor's degree or associate degree AND equivalent additional relevant work experience
- 3 + years of relevant work experience
- Leadership experience
- Ability to serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) in SEVIS (Student and Exchange Visitor Information System). Per federal regulation, a DSO/ARO must be a U.S. citizen or permanent resident.
If you are experiencing application issues, please contact us at the Talent Acquisition email [redacted] or HR hotline [redacted].To ensure that emails from us regarding your application do not go to your spam folder, please add the [redacted].edu domain as a safe sender in your email. 
