The International Compliance Team Lead coordinates quality, calibration, and compliance activities across HYTORC international offices, service centers, and calibration locations. The position serves as the primary liaison between the corporate Compliance team and international locations to promote consistent application of HYTORC requirements, with particular emphasis on ISO/IEC 17025, calibration processes, technician competency, and related compliance requirements, as well as support for ISO 9001.
Essential Duties and Responsibilities- Serve as the primary compliance contact between the corporate Compliance team and HYTORC international offices and locations.
- Coordinate international ISO/IEC 17025 and calibration compliance activities, while supporting ISO 9001 requirements, and communicate corporate quality requirements to international teams.
- Standardize compliance, calibration, certification, document-control, and recordkeeping practices across international locations.
- Maintain an international compliance calendar for audits, certifications, calibration activities, proficiency testing, training, and required submissions.
- Coordinate internal, customer, certification-body, and accreditation audits; support audit preparation and ensure required evidence is available.
- Track audit findings, nonconformances, corrective actions, and improvement activities through closure, escalating overdue or significant concerns.
- Coordinate and support proficiency testing, interlaboratory comparisons, technician training and development, qualification, competency assessment, and authorization requirements across international locations.
- Coordinate certificate requirements and verify certificates are accurate, traceable, and properly controlled.
- Oversee international compliance with the Master Tool Control and Calibration Program, including registration, location, calibration status, maintenance, traceability, and records.
- Support international calibration operations to ensure technicians follow established calibration procedures, equipment-control requirements, measurement and traceability requirements, and applicable ISO/IEC 17025 standards.
- Verify that international locations use current procedures, forms, work instructions, and technical requirements; support implementation of new and revised procedures.
- Partner with Quality, Engineering, Service, Training, IT, and other departments to resolve compliance issues and support customer compliance-documentation requests.
- Prepare compliance reports and dashboards, identify recurring issues, recommend improvements, and provide routine status updates to the Quality Compliance Manager and international leadership.
Supervisory ResponsibilitiesEducation/Experience Required- Bachelor's degree in quality, engineering, business, operations, or a related field preferred; equivalent relevant experience may be considered.
- Five or more years of experience in quality systems, compliance, calibration, certification, manufacturing, or service operations.
- Working knowledge of ISO 9001 required; working knowledge of ISO/IEC 17025 and calibration laboratory requirements strongly preferred.
- Experience with torque, mechanical, electrical, temperature, humidity, dimensional, or other physical calibration disciplines preferred.
- Experience coordinating activities across multiple facilities and international locations.
- Experience coordinating quality, calibration, compliance, or related technical activities across multiple facilities; experience supporting international locations strongly preferred.
- Familiarity with calibration certificates, measurement traceability, proficiency testing, and technician qualification requirements.
Required Skills/Abilities Necessary: - Strong organization, project-management, follow-up, and accountability skills.
- Strong written and verbal communication skills, including the ability to work effectively across cultures, time zones, and organizational levels.
- Ability to periodically adjust working hours to support international teams across multiple time zones, including early-morning or evening meetings as business needs require.
- Knowledge of audit preparation, corrective-action follow-through, process standardization, and compliance recordkeeping.
- Ability to analyze recurring issues, solve problems, recommend improvements, and escalate significant concerns.
- Proficiency with Microsoft Office, reporting tools, document-management systems, and compliance-tracking systems.
- Additional language skills are helpful but not required.
- Ability and willingness to travel domestically and internationally up to approximately 50% based on business needs.
Physical Demands/Requirements- The position requires regular use of a computer and other standard office equipment, frequent communication, and the ability to review detailed records for extended periods.
- The employee must be able to travel domestically and internationally as required and move through office, service-center, and calibration-laboratory environments.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work Environment- Work is performed primarily in a standard office environment, with periodic visits to service centers, calibration locations, and other operational areas.
- The position requires regular coordination with international teams and may require flexibility in working hours due to varying global time zones and schedules. International travel may involve service centers, calibration locations, offices, and other operational environments.
- The employee may occasionally be exposed to moderate operational noise and normal conditions associated with service or laboratory environments.
Compensation RangeThe anticipated salary range for this position is
$85,000 - $95,000 annually. Actual compensation will be determined based on factors such as experience, qualifications, skills, certifications, and overall fit for the role.
In addition to base salary, HYTORC offers a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and other company-sponsored benefits.
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