5-7 years of experience in internal communications or related field
Strong writing and editing skills for diverse formats
Proficiency in managing digital content and intranet platforms
Ability to tailor communications for various employee audiences
Experience in event promotion and engagement strategies
Familiarity with metrics analysis to gauge communication effectiveness
Bachelor's degree in Communications, Marketing, or related discipline
Responsibilities
Implement internal communications initiatives to boost employee engagement
Create and manage communications for new programs and organizational changes
Oversee daily intranet content and maintain editorial standards
Segment communications to meet the needs of diverse employee groups
Develop and distribute newsletters and leadership messages
Act as a liaison during operational disruptions to ensure timely information flow
Produce written, visual, and multimedia content to enhance understanding of organizational priorities
Benefits
Comprehensive health and wellness programs
Opportunities for professional development and training
Flexible work arrangements
Employee recognition programs
Access to employee events and engagement activities
Full Job Description
Emp Status Regular Full time
Work Shift
Compensation Range The base pay scale for this position is $88,500.00 - $134,750.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.
What you will be doing
Key Responsibilities
Implement internal communications initiatives that support organizational priorities and employee engagement
Create communications supporting new programs, systems, locations and collaborations; organizational changes; awards and recognition; and other developments across HSS.
Ensure communications are appropriately segmented and tailored to the needs of different employee audiences, including frontline staff with limited access to email and digital channels.
Develop and distribute employee newsletters, announcements, leadership messages and other recurring communications.
Serve as a communications liaison during operational disruptions and other time-sensitive events, helping disseminate clear and timely information across the organization.
Oversee employee signage and other physical communications, ensuring information is accurate, accessible and consistent across HSS locations.
Develop written, visual and multimedia content that helps employees understand organizational priorities and brings the HSS community and culture to life.
Regularly promote, attend and provide communications support for employee events, celebrations, leadership forums and other engagement activities.
Support communications planning and promotion for employee events and engagement activities.
Incorporate employee feedback and sentiment into communications planning, identifying opportunities to strengthen engagement and improve the employee experience.
Share employee insights and communications plans with the broader Communications team to support alignment and consistency across audiences and channels.
Monitor communication metrics and employee feedback and provide recommendations for improvement.
About Hospital for Special Surgery
Hospital for Special Surgery (HSS) is a hospital in New York City that specializes in orthopedic surgery and the treatment of rheumatologic conditions. Founded in 1863 by James Knight, HSS is the oldest orthopedic hospital in the United States. The hospital has been ranked the top orthopedic hospital in the United States by U.S. News & World Report for 11 consecutive years. HSS has a staff of over 4000 employees, including more than 200 physicians and surgeons, and treats over 32,000 inpatients and 300,000 outpatients annually.
