The Interim Senior Vice President and Chief Nursing Officer (CNO) has total responsibility and accountability for the Profession of Nursing in the health system and is the key advocate for Nursing. The Senior Vice President and CNO is accountable for leading the assessment, planning, implementation, and evaluation of Nursing practice for the entire Health System, consistent with System goals and objectives, professional and regulatory standards in order to ensure timely, cost effective, quality patient care.
This position must participate in the strategic planning and ensure the development, implementation, and evaluation of policies, programs, and services which are consistent with the System’s mission, strategic plans, resource allocation, management plan, medical staff relations and other activities for appropriate coordination of patient care needs.
This position must demonstrate a commitment to quality and service for our patients, physicians, our communities, and our Associates. This position promotes positive work culture by being responsive to changes impacting healthcare industry and needs of community with commitment to continuous improvement. This position must maintain the ability to keep the integrity of the nursing role and patient advocacy in focus to initiate and/or adapt to change in the environment. The Senior Vice President and CNO reports directly to the Mary Washington Healthcare Chief Operating Officer and liaisons with the Chief Physician Executive.
- Oversees the Patient Experience Department and works collaboratively with organizational leadership on strategy and goals relevant to improving and maintaining positive patient experience results.
- Collaborate with leaders across MWHC to ensure alignment of goals and direction.
- Interface and effectively foster communication with the medical staff and senior management of MWHC in order to ensure well integrated, consistent, efficient high-quality patient centered care, collaborative programs and practices that deliver optimal patient experiences, quality and patient centered outcomes.
- Advance evidence-based Nursing standards, ensure a system wide professional and high performing work environment, promote team building and enhance the patient safety experience and satisfaction.
- Develop the Nursing Vision and strategic plan to ensure MWHC Nursing culture and environment optimally supports MWHC mission.
- Develop and implement the MWHC plan for the Provision of Nursing care, treatment, and the organization of Nursing services.
- Develop system-wide patient care programs, policies, procedures, and care delivery models that describe how patients' nursing care needs, or the needs of patient populations receiving nursing care, treatment, and services, are assessed, evaluated, and met. Lead redesign at system level.
- Effectively represents nursing/patient care perspective to governing body, management, medical staff, and clinical leaders in the system’s decision-making structures and processes.
- Contribute to comprehensive long term workforce development plan with HR and academic partners to meet future needs of system and its health care delivery model.
- Cultivate academic partnerships to ensure preparation of an adequate workforce and meeting future needs of the system and its health care delivery model.
- Elevate and maintain Nursing practice in the Health System to the highest level, seek national recognition, and maintain Magnet designation.
- Build system capacity to evaluate, adopt and translate valid research into practice.
- Develop and administer a Performance Improvement Program in collaboration with the President and CEO, Nursing leaders, the governing body, management, medical staff and clinical areas to ensure integration with clinical programs, interprofessional relationships, compliance with regulatory demands, provision of safe, effective, quality patient care, and to measure and improve the quality of Nursing Care.
- Ensure evidence-based practice and literature is incorporated into policies and procedures governing the provision of Nursing care. Focus on the use of tools, expertise and applications of performance improvement and enhance leadership capacity for building a culture of Quality, Safety, and Service.
- Lead and achieve system wide nursing quality, safety, workforce, and care delivery results through inclusion, engagement, professional nursing standards and performance management.
- Prepare and deliver reports on the State of Nursing, Quality, Safety, and Patient Satisfaction.
- Through matrix reporting, CNO must have input into performance evaluations, talent review, selection and goal setting for all MWHC Nursing leaders and Vice Presidents.
- Works collaboratively with the SVPs and Administrators on operations and jointly determines staffing requirements, FTEs, and capital needs for areas of operational responsibilities.
- Participate in external activities regionally and nationally to give visibility and representation to the system’s role in the profession and the broader healthcare industry.
- Other duties as assigned.
- Must have a master’s degree with either baccalaureate or master’s in nursing (master’s in business or related field desired), DNP preferred.
- RN is currently licensed in Virginia.
- Specialty certification desirable.
- At least seven (7) years of progressive nursing leadership experience with at least five (5) years in a prior CNO/VP level role.
- Prior experience in overseeing the patient experience.
- Active participation in professional organizations such as AONE, VHA, VHHA.
Compensation Pay Range:
$0.00 - $0.00
