Creative Information Technology

Interim Director Epic Patient Access & Revenue Cycle App-Remote

Creative Information Technology$120K — $150K *
US-AnywhereRemote in Falls Church, VA
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare administration, Business Administration, Finance, or equivalent experience.
  • 8+ years in healthcare IT focusing on revenue cycle and/or patient access operations.
  • 3+ years of leadership experience managing application teams.
  • Expertise in Epic Revenue Cycle and Patient Access applications in a complex environment.
  • Strong knowledge of end-to-end revenue cycle workflows and clinical-financial integration.
  • Experience leading large, cross-functional projects and system implementations.
  • Excellent communication and relationship-building skills.

Responsibilities

  • Lead and manage teams for Epic Patient Access and Revenue Cycle applications.
  • Provide strategic direction for scheduling, registration, eligibility, and billing processes.
  • Oversee design, build, testing, and implementation of Epic systems.
  • Collaborate with leaders to translate business needs into scalable Epic solutions.
  • Ensure compliance with regulatory requirements and organizational policies.
  • Establish application roadmaps aligned with organizational strategies.
  • Lead large-scale implementations and enhancements across the organization.

Benefits

  • Remote working arrangement for flexibility and work-life balance.
  • Opportunity to lead and manage a critical area within healthcare technology.
  • Involvement in strategic decision-making at an executive level.
  • Access to professional development and growth opportunities within the organization.
  • Engagement with cross-functional teams and senior leadership.
Full Job Description
Senior Interim Director, Epic Patient Access & Revenue Cycle Applications - Remote

Role and Responsibilities

  • Lead and manage Epic Patient Access and Revenue Cycle application teams, including hiring, development, performance management, and succession planning.
  • Provide strategic direction for Epic applications supporting:
    • Scheduling, Registration, Eligibility & Benefits
    • Referrals and Authorizations
    • Professional and Hospital Billing
    • Claims, Remittance, Follow-Up, and Denials
    • Charge Capture and Revenue Integrity workflows
  • Oversee Epic system design, build, testing, implementation, upgrades, and optimization initiatives.
  • Collaborate with operational leaders to translate business requirements into scalable Epic solutions.
  • Ensure systems support regulatory compliance, payer requirements, and organizational policies.
  • Establish and maintain application roadmaps aligned with organizational access, financial, and growth strategies.
  • Lead large-scale implementations and enhancements, including planning, resourcing, risk management, and go-live execution.
  • Partner with IT leadership and governance bodies to prioritize work, manage demand, and ensure alignment with enterprise strategy.
  • Oversee vendor relationships and integrations, including Epic, clearinghouses, and third-party revenue cycle solutions.
  • Drive standardization, best practices, and continuous improvement across access and revenue cycle applications.
  • Provide executive-level communication, reporting, and decision support.

Minimum Qualification
  • Bachelor's degree in healthcare administration, Business Administration, Finance or a related field (or equivalent experience).
  • 8+ years of progressive experience in healthcare IT supporting revenue cycle and/or patient access operations.
  • 3+ years of people leadership experience managing application teams.
  • Demonstrated expertise supporting Epic Revenue Cycle and Patient Access applications in a complex healthcare environment.
  • Strong understanding of end-to-end revenue cycle workflows and clinical-financial integration.
  • Proven experience leading large, cross-functional projects and system implementations.
  • Excellent communication, relationship-building, and organizational skills.

Preferred Qualification
  • Epic certifications in applications such as:
    • Prelude
    • Cadence
    • Resolute Professional Billing
    • Resolute Hospital Billing
    • Grand Central (Revenue Cycle components)
    • Tapestry or related claims modules
  • Experience in academic medical centers, multi-hospital systems, or Community Connect host organizations.
  • Experience supporting multi-entity or multi-payer revenue models.
  • Experience onboarding M&A / Connect to instance of Epic
  • Master's degree in a related field.

About Creative Information Technology

Creative Information Technology is a software development company that specializes in custom software development, web development, and mobile app development. The company was founded in 1998 and is headquartered in Wilmington, Delaware. Creative Information Technology's clients include small and medium-sized businesses across a range of industries.
Learn more about Creative Information Technology
Size
100 employees
Industry
Founded
1998

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