5-7 years of experience with Palantir platforms (Foundry, Gotham, Gaia)
Military, Special Operations, or Law Enforcement background preferred
Experience briefing high-level military stakeholders
Proficient in fusing intelligence capabilities for operational support
Technical skills in Python, Java, and/or JavaScript/TypeScript
Strong communication skills for explaining complex concepts
Ability to work independently and collaboratively
Willingness to travel domestically and internationally up to 25%
Responsibilities
Provide desk-side training to analysts
Conduct classroom training for analysts/operators
Embed with user groups to understand workflows
Develop relationships with users and identify use case gaps
Build initial dashboard products and assist users with inquiries
Stay updated on the latest platform features and capabilities
Respond to user requests at the Help Desk and troubleshoot issues
Communicate product feedback and user issues to the Palantir team
Benefits
Opportunity to work on challenging global problems
Collaborative work environment with diverse teams
Hands-on experience with cutting-edge technology
Potential for international travel
Professional development through training and mentorship
Full Job Description
The Role
We are seeking talented operations and intelligence professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantir's implementation teams to support and strengthen the unique partnerships with Palantir's client's user base. You will work side-by-side with analysts to train and mentor users, test and troubleshoot technical issues, develop new Palantir use cases, all while solving unique and challenging problems. This may take the form of embedding with users across the world as well as downloading your insights directly with Palantir team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring our customers' continued success. Come help solve the world's hardest problems.
Core Responsibilities
Provide desk-side training to analysts
Train analysts/operators in a classroom setting
Embed with user groups to deeply understand workflows
Proactively develop relationships with users at customer site and surface use case gaps
Build initial dashboard products and assist users with building questions
Remain current and up to date on latest platform features and capabilities
Staff the Help Desk by responding to user requests and work with the Palantir engineering team to troubleshoot issues
Provide timely and detailed feedback to the Palantir engineering team about product
Consistently communicate product or user issues to the Palantir team
What We Value
Prior experience with Palantir platforms required (i.e. Palantir Foundry, Gotham, Gaia, etc.). Recent and in-depth hands-on experience with Palantir platforms highly preferred.
Military/Special Operation/Law Enforcement experience is highly preferred
Experience briefing high-level military stakeholders is highly preferred
Experience fusing intelligence capabilities in support of operations
Technical background with working knowledge of Python, Java, and/or JavaScript/typescript
Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner
Ability to work independently and as part of a team
Ability to travel domestically and internationally 25% of the time if needed
What We Require
(As required by U.S. Government contract) U.S. citizenship
(As required by U.S. Government contract) TS/SCI clearance eligibility
About Barbaricum
Barbaricum is a defense contractor that provides consulting and engineering services to the U.S. government. The company specializes in national security and intelligence, with a focus on counterterrorism, cybersecurity, and information operations. Barbaricum's services include strategic planning, program management, and technical analysis. The company was founded in 2008 and is headquartered in Washington, D.C.
