Position Summary
Interior Health is hiring a permanent full-time Integrated Child and Youth Program Leader who is passionate about making a difference in healthcare.
Location: This position is located in Merritt, BC and travel is involved throughout the Nicola-Similkameen area (Merritt/Princeton).
What we offer:
• An attractive remuneration package
• Excellent career prospects
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• May be eligible to contribute to MPP
Salary range for the position is $90,770 to $130,481. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.
How will you create an impact:
The Integrated Child and Youth (ICY) Program Leader is a dynamic multi-functional administrator role that champions integration of service across the team and community, plays a critical role in ensuring fidelity to the ICY model of care, and leads team integration and cohesion to enable effective provision of mental health and substance use supports to children, youth and families in the applicable service area.
What will you work on:
1. Leadership/Management of Team
• Providing on-going leadership and managing integration of ICY multi-disciplinary team members including coaching, mentoring, training, and development of all team members regardless of employer.
• Managing and evaluating performance to improve individual and organizational performance, taking corrective action as needed in accordance with health authority policies and procedures; and administering, with support from human resources, the collective agreements of staff in direct reporting relationships.
• Providing practice support to ICY team members.
• Providing expert consultative advice to other health care practitioners and acting as a resource for the assigned clinical operation(s) or service contracts.
• Communicating regularly with employer organizations for on-going collaboration, integration, issues management, and to ensure the mandate of ICY teams is being met.
• Fostering cooperation, collaboration, communication, and harmonious relationships among all team members.
• Providing guidance and direction on the interpretation of Acts, regulations, standards, policy, and procedures.
• Assessing training needs and supporting access to all ICY team members on training opportunities that may be available through partners and in community.
• Delivering ICY onboarding, orientation, and training modules to team members.
• Providing leadership and direction in supervising assigned staff (hiring, firing, disciplining, evaluating), ensuring staff development, education programs and training.
• Representing the Employer in a confidential capacity in matters relating to labour relations or personnel.
• Developing and maintaining fidelity of the ICY model of care.
2. Coordination & Monitoring Service Delivery
• Ensuring that practice principles, including building resiliency, valuing diversity, and innovating are embedded in ICY team practice.
• Ensuring children and youth requesting service receive a timely response from an ICY team member.
• Ensuring that team members bring an explicit diversity, inclusion and equity lens to service design and delivery.
• Facilitating check ins, team meetings and case reviews with all ICY team members.
• Providing oversight to the establishment of the integrated care plan.
• Ensuring a strengths-based, child/family-centered, culturally safe, and trauma informed approach to care is employed by all team members.
• Supporting ICY team members to ensure the child/youth and family's care plan to ensure that it is appropriate to their needs.
• Overseeing efficient operations, equitable workload distribution.
• Developing and maintaining effective program through Continuous Quality Improvement activities.
• Modelling and ensuring that ICY Team staff provide integrated care while demonstrating confidentiality regarding children/youth, their families and treatment programs.
• Overseeing closing reports through the integrated care plan.
• Overseeing collection of data for monitoring and evaluation.
• Leading the community involvement in evaluation of ICY teams.
• Managing and financial accountability for ICY operational budget and procurement.
• Ensuring compliance with complaint review and audit processes.
• Involvement in ERP / clinical information systems.
3. Coordination with Partner Organizations & Community
• Providing oversight and organization of an integrated response around a child/youth and family.
• Facilitating discussion and consensus building among clinicians and practitioners, bringing in other experts and perspectives as needed.
• In consultation and collaboration with community partners in mental health and substance use services, working to ensure an integrated system of care for children, youth, and families.
• Collaborating with Indigenous community partners, and internal/external partners including leadership, to realize the organization's commitment to embedding Cultural Safety and Humility into all levels of operations.
• Working in close collaboration with Health Authority leadership, other MHSU leaders and programs both internally and externally to ensure integrated service delivery for children and youth accessing ICY teams.
• Ensuring optimal utilization of mental health and substance use resources by establishing strong partnership linkages, maintaining regular meetings, both within ICY teams and in community, and ensuring that necessary reporting mechanisms and systems are in place.
• Participating in local committees, internal/external case conferences and planning bodies by methods such as leading meetings and/or providing input, facilitating resolution of issues, and advocating the goals and objectives of mental health and substance use services.
• Establishing and implementing program standards of care, protocols, procedures, and safety precautions that are consistent with the mission, philosophy, and policies of the employer organizations of ICY team members, current legislation, and accreditation standards.
• Overseeing and coordinating the day-to-day activities of staff and standards of care; consulting with appropriate clinical leads when necessary.
• Assessing and arranging admission of children, youth, and families to ICY services within the context of a coordinated intake process.
• Advocating for and promoting public awareness of ICY teams by overseeing the development of a public education strategy and speaking to the community.
4. In alignment with IH's Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.
5. Performs other related duties as assigned.
Qualfications
Education, Training and Experience
• A level of education, training, and experience equivalent to a Master's degree in a relevant health care field such as nursing, psychology, or social work.
• Five (5) years' related clinical consultation/supervision, administration, community development, project management experience including understanding and knowledge of Indigenous Health issues, protocols, and health needs.
• Appropriate required certifications, licenses or professional designations including driving license, CRCs, First Aid.
Skills and Abilities
• Thorough knowledge of a multidisciplinary team approach and the coordination of services in a complex environment and system of care.
• A strong foundation of knowledge and experience in the mental health and substance use field.
• Demonstrated knowledge and ability in related clinical health care practice, education and program planning, development, implementation, and evaluation.
• Demonstrated knowledge and understanding of Indigenous cultural practices and beliefs with reference to mental health and substance use.
• Strong leadership and people management skills with the ability to motivate and lead ICY Teams who are employed across various organizations.
• Strong oral and written communication skills.
• Ability to lead and promote team building while understanding that decisive action is required.
• Ability to find creative solutions to problems and to develop alternative strategies to support quality improvement initiatives.
• Physical ability to perform the duties of the position.
