Job DescriptionIntegrated Care Management ManagerProvides direction and leadership in case management and/or social services to ensure effective care for patients. Evaluates and coordinates the area's services and the needs of the patients and the community served. Promotes effective utilization of hospital resources. Ensures processes support appropriate reimbursement for services rendered. Assists with program direction and policy development, as well as quality improvement initiatives. Collaborates with the multidisciplinary team in order to ensure efficient and purposeful integration of services for the patient. Responsible for safe, efficient and effective care transitions, and ensures the patient and family are engaged in the plan of care. Collaborates with the multidisciplinary team in order to ensure efficient and purposeful integration of services for the patient.
Key RelationshipsReports to: Integrated Care Management Director
Direct Reports: 45
Key Relationships: Nursing, Hospitalists, Post-Acutre Care Providers
Candidate QualificationsCandidates for the position will be evaluated according to the following criteria and competencies.
- Requires a Bachelor's Degree in Nursing with a Master's Degree in Nursing preferred, or requires a Master's Degree in Social Work, for all incumbents newly hired or promoted into the position after September 15th, 2025. Incumbents hired prior to this date require a Bachelor's Degree in Nursing with a Master's Degree in Nursing preferred, or require a Bachelor's Degree in Social Work with a Master's Degree in Social Work preferred.
- Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license, or requires a Licensed Social Worker, LCSW preferred. If Licensed Social Worker, LCSW must be obtained within 2 years of hire into the position.
- Certification in Case Management preferred.
- Requires strong clinical assessment; planning; and goal development skills.
- Requires knowledge of Case Management principles and standard practices.
- Requires knowledge of community resources and appropriate venues for care delivery.
- Requires knowledge of state and national regulatory agency guidelines.
- 5-7 years of relevant experience required.
- Requires a strong clinical background with relevant leadership experience supporting patient care transitions.
